TECHZEN Zenoss User Community ARCHIVE  

Monitoring Templates "NotFound"

Subject: Monitoring Templates "NotFound"
Author: Tony H
Posted: 2020-04-02 14:12

I am using Zenoss version 6.1.2 r132

When trying to access Monitoring Templates under the Advanced Tab I get the alert "NotFound: Geist Power IMD v3" and none of the templates load and essentially the page is dead. This occurred directly after I deleted the template, but I have never had this issues in the past deleting templates.

Does anyone have any advice on how to troubleshoot this issue to get my template page pack?

Thanks in advance.

Attachments:

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Subject: RE: Monitoring Templates "NotFound"
Author: Laurent Hemeryck
Posted: 2020-04-03 04:25

Hello Tony, 

As first reaction, I would: 
1. Restart Zenoss. (Broken ZP or template?)
2. Run all Toolbox tool (zodbscan, fixposkey, zenrelationscan, zencatalogscan,..)

Is "Geist Power IMD v3" the name of one of the templates ? 

Cheers, 

Laurent

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Laurent Hemeryck
Monitoring Engineer
FedNot
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Subject: RE: Monitoring Templates "NotFound"
Author: Tony H
Posted: 2020-04-03 07:49

To answer your questions:

1. I attempted a restart of the system first, and the templates are still broken.
2. I will try these tools and see if any of them work. Thanks for the advice.

Yes, Geist Power IMD v3 is the name of the template that I had deleted.

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Tony H
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Subject: RE: Monitoring Templates "NotFound"
Author: Tony H
Posted: 2020-04-03 10:45

I was able to fix the template by doing a zencatalogscan --fix.


Thanks for the help!

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Tony H
Data Center Infrastructure Engineer
SecureData 365
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Subject: RE: Monitoring Templates "NotFound"
Author: Laurent Hemeryck
Posted: 2020-04-03 11:15

Glad to read it helped !

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Laurent Hemeryck
Monitoring Engineer
FedNot
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