My Zenoss public endpoint was working fine until i installed a zenpack "ZenPacks.community.deviceAdvDetail-2.9.0.egg". I am now trying to remove the zenpack and it but its failing. Could you please provide some directions on this?
Below is the error while trying to list the zenpack.
[root@mytime-zen-cc ZenPacks]# serviced service run zope zenpack list time="2018-02-14T08:48:48Z" level=info msg="Loaded delegate keys from file" keyfile="/etc/serviced/delegate.keys" location="localkeys.go:320" logger=auth ERROR:zen.ZenPackCmd:zenpack command failed Traceback (most recent call last): File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 910, in <module> zp = ZenPackCmd() File "/opt/zenoss/Products/ZenUtils/ZenScriptBase.py", line 36, in __init__ CmdBase.__init__(self, noopts) File "/opt/zenoss/Products/ZenUtils/CmdBase.py", line 108, in __init__ zcml.load_site() File "/opt/zenoss/lib/python2.7/site-packages/Zope2/App/zcml.py", line 46, in load_site _context = xmlconfig.file(site_zcml) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 649, in file include(context, name, package) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 548, in include processxmlfile(f, context) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 380, in processxmlfile parser.parse(src) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 109, in parse xmlreader.IncrementalParser.parse(self, source) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/xmlreader.py", line 123, in parse self.feed(buffer) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 216, in feed self._parser.Parse(data, isFinal) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 364, in end_element_ns self._cont_handler.endElementNS(pair, None) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 359, in endElementNS self.context.end() File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 558, in end self.stack.pop().finish() File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 706, in finish actions = self.handler(context, **args) File "/opt/zenoss/lib/python2.7/site-packages/OFS/metaconfigure.py", line 46, in loadProducts xmlconfig.include(_context, zcml, package=product) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 548, in include processxmlfile(f, context) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 380, in processxmlfile parser.parse(src) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 109, in parse xmlreader.IncrementalParser.parse(self, source) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/xmlreader.py", line 123, in parse self.feed(buffer) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 216, in feed self._parser.Parse(data, isFinal) File "/opt/zenoss/lib/python2.7/site-packages/_xmlplus/sax/expatreader.py", line 364, in end_element_ns self._cont_handler.endElementNS(pair, None) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/xmlconfig.py", line 359, in endElementNS self.context.end() File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 558, in end self.stack.pop().finish() File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 705, in finish args = toargs(context, *self.argdata) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 1397, in toargs args[str(name)] = field.fromUnicode(s) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/fields.py", line 227, in fromUnicode v = vt.fromUnicode(s) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/fields.py", line 137, in fromUnicode value = self.context.resolve(name) File "/opt/zenoss/lib/python2.7/site-packages/zope/configuration/config.py", line 179, in resolve mod = __import__(mname, *_import_chickens) File "/opt/zenoss/ZenPacks/ZenPacks.community.deviceAdvDetail-2.9.0.egg/ZenPacks/community/deviceAdvDetail/thresholds/StatusThreshold.py", line 19, in <module> import rrdtool ZopeXMLConfigurationError: File "/opt/zenoss/etc/site.zcml", line 16.2-16.23 ZopeXMLConfigurationError: File "/opt/zenoss/ZenPacks/ZenPacks.community.deviceAdvDetail-2.9.0.egg/ZenPacks/community/deviceAdvDetail/configure.zcml", line 9.8-12.19 ImportError: No module named rrdtool Command returned non-zero exit code 3.
------------------------------ Giriraj Thiagarajan Seattle WA 206.740.3891 ------------------------------
