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| Subject: | No email notification when event trigger |
| Author: | [Not Specified] |
| Posted: | 2014-10-20 02:31 |
I have configured the SMTP correctly and able to receive email when do Test at the User configuration tab.
However, there is no email notification when critical event trigger.
I have set the trigger to trigger for any Critical event and Notification has been created on this trigger.
Any idea how should I troubleshoot on this Any log that I can refer to
| Subject: | From the zenactiond.log, I |
| Author: | [Not Specified] |
| Posted: | 2014-10-20 04:31 |
From the zenactiond.log, I can see the trigger and notification is successful.
2014-10-20 15:03:03,682 INFO zen.zenactiond: Event:'192.168.110.131||/Status/Ping|5|192.168.110.131 is DOWN!' Trigger:Ping Action:email Status:SUCCESS Target:xxx@xxx.xxx Info:
Do we need to run postfix I can't turn on postfix and the mysql-lib is conflict with the MySQL used by Zenoss.
| Subject: | Leekk, |
| Author: | Andrew Kirch |
| Posted: | 2014-10-20 09:53 |
Leekk,
What version of Zenoss are you running I'm betting it's 4.2.3 or earlier. I would suggest installing the official mysql-shared-compat to fix the mysql dependency issue, and updating to 4.2.5 (and the latest zenup) to resolve your issue.
Andrew Kirch
akirch@gvit.com
Need Zenoss support, consulting or custom development Look no further. Email or PM me!
Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard
| Subject: | Trelane, |
| Author: | [Not Specified] |
| Posted: | 2014-10-20 22:11 |
Trelane,
I am using Zenoss 4.2.5.
I have installed the official mysql-shared-compat according to the installation guide, and also install latest zenup according to the guide.
How I can install back the postfix now Is postfix needed to have the notification I can receive email when test the email at the user tab.
| Subject: | To get e-mail notifications |
| Author: | Andrew Kirch |
| Posted: | 2014-10-21 10:36 |
To get e-mail notifications working, either enable postfix or edit the e-mail server settings under Advanced.
Andrew Kirch
akirch@gvit.com
Need Zenoss support, consulting or custom development Look no further. Email or PM me!
Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard
| Subject: | Make sure that your "From |
| Author: | Jane Curry |
| Posted: | 2014-10-28 06:45 |
Make sure that your "From address for emails" under ADVANCED -> Setttings is valid. You shouldn't need postfix installed. zenactiond.log is saying it successfully sent your email but your mail server may reject it if zenoss sends it from what your email server considers to be an "illegal" sender.
Cheers,
Jane
Email: jane.curry@skills-1st.co.uk Web: https://www.skills-1st.co.uk
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