Zenoss ZenTech Community

Subject:	RE: Unable to install ZenPack
Author:	Peter Dragon
Posted:	2018-03-29 11:30

It also appears after the second install attempt of the ZenPack, some services are no longer starting for ZenHub... :( :(

So far, I am dead in the water :'-(

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[Peter] [Dragon] IT Engineer
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Subject:	RE: Unable to install ZenPack
Author:	Peter Dragon
Posted:	2018-03-29 15:19

So I completely removed the zenoss.core application and re-deployed a fresh one...

Then tried to deploy the ZenPack with "NO" changes to the application, so a fresh instance. Same results, the ZenPack fails with the below WindowsMonitor Output.

If I am doing something boneheaded or stupid, or just flat out missing something here, please advise. Any help at this point is welcome...

I deployed the PySamba 1.0.2 with out issue, it is only the WindowsMonitor 1.1.1 thats bombing out.

Py Samba Output

2018-03-29 19:07:51,953 INFO zen.HookReportLoader: Loading reports from /opt/zenoss/ZenPacks/ZenPacks.zenoss.PySamba-1.0.2-py2.7-linux-x86_64.egg/ZenPacks/zenoss/PySamba/reports

I0329 12:07:59.583548 21315 shell.go:249] Committing container

WindowsMonitor Output
serviced service run zope zenpack-manager install ZenPacks.zenoss.WindowsMonitor-1.1.1.egg
I0329 12:08:37.659082 25207 server.go:344] Connected to the control center at port 172.18.212.190:4979
I0329 12:08:37.697192 25207 server.go:363] Getting image localhost:5000/9ns24lvjyxz8lsslhjhpf89yu/core_5.3:latest
I0329 12:08:37.750030 25207 server.go:451] Acquiring image from the dfs...
I0329 12:08:38.062199 25207 server.go:456] Acquired! Starting shell

I0329 12:08:38.063079 25207 shell.go:214] started command in container &{/bin/docker [/bin/docker run -v /opt/serviced/bin/:/serviced -v /root/zenoss/zenpack:/mnt/pwd -v /go/src/github.com/control-center/serviced/isvcs/resources:/usr/local/serviced/resources -u root -w / -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenpack-backup:/opt/zenoss/.ZenPacks -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/.ssh:/home/zenoss/.ssh -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/var-zenpacks:/var/zenoss -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenjobs:/opt/zenoss/log/jobs -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenoss-custom-patches:/opt/zenoss/patches -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenoss-custom-patches-pc:/opt/zenoss/.pc -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenoss-export:/opt/zenoss/export -v /opt/serviced/var/volumes/9ns24lvjyxz8lsslhjhpf89yu/zenoss-var-ext:/opt/zenoss/var/ext --name=4AslQIy0odWDpe496hW6V2 -e CONTROLPLANE_SYSTEM_USER=system_user -e CONTROLPLANE_SYSTEM_PASSWORD=68ldyt1dqef9p84dmzn4fo50m -e SERVICED_NOREGISTRY= -e SERVICED_IS_SERVICE_SHELL=true -e SERVICED_SERVICE_IMAGE=localhost:5000/9ns24lvjyxz8lsslhjhpf89yu/core_5.3:latest -e SERVICED_UI_PORT=443 localhost:5000/9ns24lvjyxz8lsslhjhpf89yu/core_5.3:latest /serviced/serviced-controller --logtostderr=false --autorestart=false --disable-metric-forwarding --logstash=true --logstash-idle-flush-time=100ms --logstash-settle-time=5s dqijjh0x6gqmbvtzgtvy31ve6 0 su - root -c '${ZENHOME:-/opt/zenoss}/bin/zenrun zenpack-manager.sh --service-id=dqijjh0x6gqmbvtzgtvy31ve6 install ZenPacks.zenoss.WindowsMonitor-1.1.1.egg'] [] %!s(*os.File=&{0xc2080381e0}) %!s(*os.File=&{0xc208038210}) %!s(*os.File=&{0xc208038240}) [] %!s(*syscall.SysProcAttr=<nil>) %!s(*os.Process=&{25291 0 0}) <nil> <nil> %!s(bool=false) [%!s(*os.File=&{0xc2080381e0}) %!s(*os.File=&{0xc208038210}) %!s(*os.File=&{0xc208038240})] [] [] [] %!s(chan error=0xc20855ce40)}

INFO:zen.windowsmonitor:Removing Packables from previous zenpacks
INFO:zen.windowsmonitor:Migrating WinPerfDataSources to new class
INFO:zen.windowsmonitor:Converting 0 datasources

2018-03-29 19:08:47,326 INFO zen.ZPLoader: Loading /opt/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.1.1.egg/ZenPacks/zenoss/WindowsMonitor/objects/objects.xml

2018-03-29 19:08:48,127 INFO zen.AddToPack: End loading objects
2018-03-29 19:08:48,127 INFO zen.AddToPack: Processing links
2018-03-29 19:08:48,834 INFO zen.AddToPack: Loaded 92 objects into the ZODB database

2018-03-29 19:08:48,845 INFO zen.HookReportLoader: Loading reports from /opt/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.1.1.egg/ZenPacks/zenoss/WindowsMonitor/reports

2018-03-29 19:09:20,682 INFO zen.ZPLoader: Loading /opt/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.1.1.egg/ZenPacks/zenoss/WindowsMonitor/objects/objects.xml

2018-03-29 19:09:20,994 INFO zen.AddToPack: End loading objects
2018-03-29 19:09:20,994 INFO zen.AddToPack: Processing links
2018-03-29 19:09:21,330 INFO zen.AddToPack: Loaded 22 objects into the ZODB database
2018-03-29 19:09:21,365 ERROR zen.ZenPackCMD: Error installing ZenPack ZenPacks.zenoss.WindowsMonitor-1.1.1.egg
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 257, in InstallEggAndZenPack
ignoreServiceInstall=ignoreServiceInstall)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 524, in InstallDistAsZenPack
zenPack, deferFileDeletion, existing = transactional_actions()
File "/opt/zenoss/lib/python2.7/site-packages/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 468, in transactional_actions
zenPack.install(dmd)

 File "/opt/zenoss/ZenPacks/ZenPacks.zenoss.WindowsMonitor-1.1.1.egg/ZenPacks/zenoss/WindowsMonitor/__init__.py", line 82, in install

ZenPackBase.install(self, app)
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 337, in install
self.installServices()
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 1313, in installServices
self.getServiceTag())
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 1379, in installDefaultCollectorServices
templateParams = self.templateParams()
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 1348, in templateParams
serviceTree = ServiceTree(cpClient.queryServices("*"))
File "/opt/zenoss/Products/ZenUtils/controlplane/client.py", line 119, in queryServices
response = self._dorequest(self._servicesEndpoint, query=query)
File "/opt/zenoss/Products/ZenUtils/controlplane/client.py", line 486, in _dorequest
return self._opener.open(request)
File "/usr/lib64/python2.7/urllib2.py", line 437, in open
response = meth(req, response)
File "/usr/lib64/python2.7/urllib2.py", line 550, in http_response
'http', request, response, code, msg, hdrs)
File "/usr/lib64/python2.7/urllib2.py", line 475, in error
return self._call_chain(*args)
File "/usr/lib64/python2.7/urllib2.py", line 409, in _call_chain
result = func(*args)
File "/usr/lib64/python2.7/urllib2.py", line 558, in http_error_default
raise HTTPError(req.get_full_url(), code, msg, hdrs, fp)
HTTPError: HTTP Error 404: Not Found
2018-03-29 19:09:21,395 ERROR zen.ZenPackCmd: zenpack command failed
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 911, in <module>
zp.run()
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 258, in run
ignoreServiceInstall=self.options.ignoreServiceInstall)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 274, in InstallEggAndZenPack
raise e
HTTPError: HTTP Error 404: Not Found
Command returned non-zero exit code 3. Container not committed.

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[Peter] [Dragon] IT Engineer
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Subject:	RE: Unable to install ZenPack
Author:	Jason Olson
Posted:	2018-03-29 15:24

Far as I know, the WindowsMonitor ZenPack was deprecated long ago in favor of the Microsoft Windows Zenpack that ships with version 5.x+. I suspect you'll not have much luck in installing that as it'll conflict with the newer one.

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Jason Olson
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Subject:	RE: Unable to install ZenPack
Author:	Peter Dragon
Posted:	2018-03-30 07:24

Well...that's no good, the new zenpack is a bit intrusive and require changes to all the Windows Machines we wanted to try ZenOSS out for. I had used ZenOSS in the past prior to 5v. I was trying to sell my company buying the commercial version, as I advised them in the past it was simple to install and for the most part un-intrusive and could be setup with little effort. At least that was my experience with the 4v...

Are there no options for just going with a WMI Only zenpack opposed to WinRM? My fear here is if we tell them we need to make changes to the server which will require "multiple" change requests and approvals, they will snuff the POC for it...

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[Peter] [Dragon] IT Engineer
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It also appears after the second install attempt of the ZenPack, some services are no longer starting for ZenHub... :( :(

So far, I am dead in the water :'-(

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[Peter] [Dragon] IT Engineer

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[Peter] [Dragon] IT Engineer
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Subject:	RE: Unable to install ZenPack
Author:	Jason Olson
Posted:	2018-04-02 13:14

I'm afraid not. However, the Microsoft Zenpack page provides some good documentation on creating and applying a WinRM Group Policy object that can be applied to the test servers unobtrusively; would that be an option for you?

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Jason Olson
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Subject:	RE: Unable to install ZenPack
Author:	Jane Curry
Posted:	2018-04-04 05:45

Hi Peter,
Have you considered sticking with Zenoss 4.2.5? It is rock-solid, especially with service update SUP732.

IMHO it is much more stable and reliable than Zenoss 5.x / 6.x.

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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Subject:	Unable to install ZenPack
Author:	Peter Dragon
Posted:	2018-03-28 08:22

Unable to install ZenPack