Zenoss ZenTech Community

Okay, so we have installed Zenoss Core 5.1.1. Control Center and Zenoss Core should be running.

When we get to the initial wizard, we are asked for an admin password. However, the wizard does not tell us what login that password is for. It also asks for a user login and password. We create one of those.

We get into Control Center and do some things. We notice that the user login and password that we created is the user that is logged in is the user we created during the wizard.

We let the user know the user login and password we created. When they try to log into Control Center, they get the Error Username/Password is invalid.

We log out, because we think that perhaps Zenoss won't let the user log into the system in two places.

We then try to log into the system with the first login we configured, back some time ago - it can't get into the system.

So, do we have to remote Zenoss and install again each time we want to use it Just kidding - but it is frustrating to find that nothing we try is letting us into the system.

Subject:	That password is for the
Author:	Andrew Kirch
Posted:	2016-03-29 14:53

That password is for the Zenoss 'admin' user. This is like the Zenoss root account and is for emergencies.

theusername/password is a Zenoss "Manager" level account. This is the highest level of access for day to day Zenoss use, and has full rights.

the username/password created during the setup is for Zenoss, not for Control Center. Control Center allows logins from any system level (linux) account which is a member of the 'serviced' group. If this user also needs control center access, add the user, and type:

$ sudo usermod -aG serviceduser

useris their linux username.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

Subject:	it's probably worth pointing
Author:	Andrew Kirch
Posted:	2016-03-29 14:54

it's probably worth pointing out here that Zenoss and Control Center use totally seperate accounts, and what is configured in Zenoss (generally) stays in Zenoss (and the same for Control Center).

Subject:	So, still struggling
Author:	Larry Virden
Posted:	2016-03-29 15:03

We weren't expecting that separate accounts were going to be used - we figured one account would rule them all, so to speak.

So we tried logging into control centeras admin with the password we put into the initial configuration wizard. We still get an invalid username/password.

I get a sinking feeling that we are going to have to start all over again.

Subject:	ok so the good news is you
Author:	Andrew Kirch
Posted:	2016-03-29 15:55

ok so the good news is you just delete the application template, and redeploy it. That should take about 2 minutes at worst.

I'd be curious to see a screenshot of the service page showing the status of the various containersrunning under the Zenoss Application. Are all of them blue, or do you have some that are red

Subject:	Thank you for your suggestions
Author:	Larry Virden
Posted:	2016-03-30 05:14

So our issue was that a) it was not clear to us, during the process, what logins, and passwords, were being used where. b) during the process, we tried changing a password - again, not understanding which logins were to be used where. c) by the time we had tried 4 or 5 password changes, then we were confused what even was the current password to use.

Some of the team tried some of the early passwords we had tried yesterday afternoon and found the one that worked with Control Center.

Now to understand more of the configuration guide

Subject:	Strugglingn to get into Control Center/Zenoss Core
Author:	Larry Virden
Posted:	2016-03-29 14:44

Strugglingn to get into Control Center/Zenoss Core