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I have core 5 installed with latest patch release. I do have my API key in and I have added approx 25 locations with success. In other words, each location maps properly as expected with no devices assigned to each location. The moment I start adding devices to a location, the map goes blank or empty. I still see all my locations and if I change the map from root (/) to a defined location, I still see the map change to that location but my root view is gone. I have tried not adding systems and groups thinking it may be related. I also reinstalled a few times but cannot understand why I loose my root view which worked fine in 4.2.5.

Does anyone have any idea what I am doing wrong or why this is happening Having the device map was great to track site availability and Internet outage type activity but I am at a loss as to what is going on. Thank you in advance if anyone has a fix for this ...

Subject:	Maps work for me, you might
Author:	Andrew Kirch
Posted:	2015-04-10 12:01

Maps work for me, you might want to make sure that the locations you're putting in work in google maps. Also make sure that your ACL for your API key works.

Andrew Kirch

akirch@gvit.com

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Subject:	API is fine as are addresses.
Author:	[Not Specified]
Posted:	2015-04-11 12:58

API is fine as are addresses. If I add no devices, they all map fine. As each is added, I check and the usual rendering message displays. Once I start adding devices to location, then the rendering popup stops and maps are "blank".

Addresses work as if I select any location, the map displays that location fine. Anyone have any idea why the rendering just does not work anymore going into the dashboard

I did 3 installations from scratch and they all did the same thing so confident this is not just me ... I cleared google cache - did nothing. I removed and added the google porlet, nothing - just does not render anymore.

Subject:	Seeing issues with others having google maps not rendering
Author:	[Not Specified]
Posted:	2015-04-14 04:44

Suppose I will wait for a fix ... appears tp be java related in code when maps stop rendering

Subject:	there's also an updated
Author:	Andrew Kirch
Posted:	2015-04-14 09:38

there's also an updated Dashboard ZP on the wiki, you might try installing it.

Subject:	Tried new dashboard
Author:	[Not Specified]
Posted:	2015-04-15 11:06

Thank you Andrew for the heads up on the dashboard release. I downloaded and applied it but unfortunately did not resolve issue. I am looking to add some other ZP as well.

Maps work if you view each location - just not all at once and the rendering screen has disappeared as well. I have 35 locations so perhaps that is the cause - to many It worked OK in 4.25 is all. Thank you for checking in on this issue.

Subject:	Hey,
Author:	Matt
Posted:	2015-04-15 15:08

Hey,

I have the same problem.

Here is the error I get when running zopectl in the foreground:
2015-04-15 18:38:35 ERROR Zope.SiteErrorLog 1429123115.750.414439197518 https://zenoss5./zport/dmd/Locations/getChildLinks
Traceback (innermost last):
Module ZPublisher.Publish, line 126, in publish
Module ZPublisher.mapply, line 77, in mapply
Module ZPublisher.Publish, line 46, in call_object
Module Products.ZenModel.Location, line 116, in getChildLinks
Module Products.ZenModel.LinkManager, line 235, in getChildLinks
Module Products.ZenModel.LinkManager, line 124, in getStatus
Module Products.Zuul.facades.zepfacade, line 394, in getEventSummaries
Module Products.Zuul.facades.zepfacade, line 342, in _getEventSummaries
Module zenoss.protocols.services.zep, line 60, in getEventSummaries
Module zenoss.protocols.services, line 174, in post
Module zenoss.protocols.services, line 169, in _request_with_body
Module zenoss.protocols.services, line 153, in _executeRequest
ServiceResponseError: org.zenoss.zep.ZepException: Invalid shift value in prefixCoded bytes (is encoded value really an INT)

The same error occurs when running "dmd.Locations.getChildLinks()" in zendmd.

Trying to further investigate...

Currently this is blocking for us and we can not move forward with our implementation until this has been resolved.

Will let you know what I can figure out here.

Edit: I've created a bug report for this issue: https://jira.zenoss.com/browse/ZEN-17475

Subject:	I've made this bug external
Author:	Andrew Kirch
Posted:	2015-04-15 15:45

I've made this bug external so that the community can track it.

Subject:	Mapping
Author:	[Not Specified]
Posted:	2015-04-21 14:12

Thank you Matze and Andrew

Subject:	how's the map?
Author:	[Not Specified]
Posted:	2015-04-22 05:58

Everything okay now Don't have any issue yet with mine, maybe it is location dependent Hope there will be a better answer out there for you in the community now that a bug report is generated.

Subject:	Problem still exists
Author:	[Not Specified]
Posted:	2015-04-22 15:04

Hi INOCsolutions

yes, problem still exists where the rendering has stopped as per above. I am moving forward with adding devices to locations regardless. The Google porlet remains without any locations displaying and does not render on access. Individual locations if manually selected using the "gear" within the porlet work - just not on the / root map. Will keep looking for the answer and will update if I come across anything.

Subject:	I have the same problem
Author:	[Not Specified]
Posted:	2015-08-07 12:17

I asked if someone could solve this problem, thanks.

Subject:	Maps not rendering
Author:	[Not Specified]
Posted:	2015-08-07 12:52

Upgrade to 5.3 ... that fixed the google map issue for me

Subject:	Google Map problem
Author:	[Not Specified]
Posted:	2015-04-10 07:51

Google Map problem