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RPS install fails

Subject: RPS install fails
Author: [Not Specified]
Posted: 2015-01-07 10:29

Hi list,

I am busy installing Zenoss core 4.2.5 on Centos 6.5 using the manual install as per the Zenoss CoreInstallation and Upgrade
Release 4.2.5 guide.

Everything went fine until I tried to install the latest RPS and it failed with this non descriptive error:

=================================================================

[zenoss@demo ~]$ zenup install zenoss_core-4.2.4-SP464.zup
WARNING: You will not be able to downgrade after installing this zup. Press ENTER to continue or to quit.

Install Steps:
1) Non-Destructive Pre-Install Steps:
2) Staging Steps:
3) File Patching:
A) Lay down changes (File Patching)
4) Post-Install Steps:

Error while loading zup: /home/zenoss/zenoss_core-4.2.4-SP464.zup

=================================================================

Any help much appreciated!



Subject: do you have Zenup 1.0 or 1.1?
Author: Andrew Kirch
Posted: 2015-01-07 13:21

do you have Zenup 1.0 or 1.1

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Hi Andrew.
Author: [Not Specified]
Posted: 2015-01-07 21:25

Hi Andrew.

I am using Zenup 1.1



Subject: Using zenup 1.0 should solve
Author: Andrew Kirch
Posted: 2015-01-08 10:23

Using zenup 1.0 should solve your problem.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Thanks Andrew.
Author: [Not Specified]
Posted: 2015-01-13 01:39

Thanks Andrew.

IS the roll back procedure documented somewhere



Subject: You shouldn't need to roll
Author: Andrew Kirch
Posted: 2015-01-19 08:11

You shouldn't need to roll back given what you posted above, just install the zup with ZenUp 1.0

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



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