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The case of the phantom heart beat

Subject: The case of the phantom heart beat
Author: Larry Virden
Posted: 2016-05-17 08:08

So for a week now our Zenoss Core 5 development machine has been displaying an increasing count against a heatbeat alert.
It looks like this.


Resource: mydevice
Component: myApplication
Event Class: /Status/Heartbeat
Status: New
Message: mydevice myApplication heartbeat failure

agent myApplication

component myApplication

dedupid mydevice|myApplication|/Status/Heartbeat|4|mydevice myApplication heartbeat failure

eventClass /Status/Heartbeat

eventClassKey

eventClassMapping

eventGroup

eventKey

eventState New

evid 0242ac11-0009-8f13-11e6-17bf51f56dbf

facility

message mydevice myApplication heartbeat failure

ntevid

priority

severity 4

summary mydevice myApplication heartbeat failure

DeviceClass

DeviceGroups

DevicePriority

Location

Systems

device mydevice

ipAddress

monitor mydevice

prodState Production

clearid

count 8116

firstTime 2016-05-11 05:28:36 pm

lastTime 2016-05-17 08:55:52 am

ownerid

stateChange 2016-05-11 05:28:36 pm

zenoss.device.production_state 1000

----------------------------

There is no Event Key in the alert. I have talked to the 3 other people who know Zenoss is up and running. None of them are aware of anything they have done that would cause this heartbeat to occur.


There is no device within Zenoss called "mydevice". There is no application called "myApplication". I am stymined as to how to track down the source of this alert. If I could find it and determine why it is generating a warning, I would attempt to fix the issue or figure out a way to turn off the alarm.

As it is, it is just noise on the board.

Is there a Holmes or Watson out there who might provide some tips so we can track down the source


Thank you



Subject: That is the exact alert?
Author: Jay Stanley
Posted: 2016-05-31 09:42

That is the exact alert Nothing edited



Subject: That is the exact alert
Author: Larry Virden
Posted: 2016-05-31 10:19

Nothing was edited.

We don't have anyone writing any zenpacks.

We used the manual method of installation, so we have not attempted to install any existing zenpacks.



Subject: go into your zenoss dir and
Author: Jay Stanley
Posted: 2016-06-01 09:50

go into your zenoss dir and grep -R 'myApplication' ./Products, then do the same for ./ZenPacks



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