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| Subject: | Troubleshooting guide? |
| Author: | Larry Virden |
| Posted: | 2016-04-29 14:36 |
One of the frustrations when wearing my admin hat is seeing logs full of messages that seem to be forewarning the apocalypse, yet finding nothing in documentation that says "when you see this error - run ... zombies are on their way" or "this error indicates that the framasham widget is cavorting with the flimflam poppet"... you know, the standard things you see in application logs.
With Zenoss as the latest application with which I am facing, I see the potential for hundreds of logs. And it came to me that perhaps the community of developers have established a silver bullet - a wiki or something in which each error (and warning each log entry) is documented with explanations, what to do with the info, how to respond when you see it, what 911 number should be dialed, etc.
You can tell it has been one of THOSE weeks...
Seriously, has anyone discussed the possibility of documenting at least the worst of these with steps to take in response It would make life a tiny bit easier for admins...
| Subject: | A wiki or something in which |
| Author: | Jan Garaj |
| Posted: | 2016-04-29 23:44 |
A wiki or something in which each error (and warning each log entry) is documented with explanation
That's a dream.In reality it's not possible, because current world is too dynamic. Don't expect guides for all your problems. Some troubleshooting articles:
https://support.zenoss.com/hc/en-us/sections/200359959-Troubleshooting
Devops Monitoring Expert advice:
Dockerize/automate/monitor all the things.
DevOps stack:
Docker / Kubernetes / Mesos / Zabbix / Zenoss / Grafana / Puppet / Ansible / Vagrant / Terraform /
Elasticsearch
| Subject: | Re: troubleshooting |
| Author: | Larry Virden |
| Posted: | 2016-05-02 07:30 |
I was afraid it would just be a dream. As for a reality or not, I suspect that not all the code that is being used is changing every day, and if zenoss is like other open source software I've used over the years, then there are common log messages that people ask about regularly.
But if no one has started or volunteered to collect answers, then I guess I will just have to find the right forum to ask about the messages as they arise.
Thank you for your answer.
| Subject: | wiki.zenoss.org and support |
| Author: | Jay Stanley |
| Posted: | 2016-05-31 09:24 |
wiki.zenoss.org and support.zenoss.com is your best bet. Forums and IRC is pretty active.
I been writing something up for my company's internal use, but I am not sure if it will be released to the community. For us, its beenlive and learn
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