Zenoss 4.2.5 Event Class Links Not Working

Encountered an issue when clicking on any event class link or event class status link. I get redirected to the error page.

Can anyone assist

Thanks,

Ken

Error shows ->

Type:
Value: Timed out connecting to service.

Traceback (most recent call last):
File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 126, in publish
request, bind=1)
File "/opt/zenoss/lib/python/ZPublisher/mapply.py", line 77, in mapply
if debug is not None: return debug(object,args,context)
File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 46, in call_object
result=apply(object,args) # Type s to step into published object.
File "/opt/zenoss/lib/python/Products/Five/browser/metaconfigure.py", line 476, in __call__
return self.index(*args, **kw)
File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 125, in __call__
return self.im_func(im_self, *args, **kw)
File "/opt/zenoss/Products/ZenWidgets/FileGzipper.py", line 82, in __call__
return original(self, __instance, *args, **keywords)
File "/opt/zenoss/lib/python/Products/Five/browser/pagetemplatefile.py", line 59, in __call__
sourceAnnotations=getattr(debug_flags, 'sourceAnnotations', 0),
File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 132, in pt_render
strictinsert=0, sourceAnnotations=sourceAnnotations
File "/opt/zenoss/lib/python/zope/pagetemplate/pagetemplate.py", line 240, in __call__
interpreter()
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 266, in __call__
self.interpret(self.program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro
self.interpret(macro)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro
self.interpret(macro)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro
self.interpret(macro)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 941, in do_defineSlot
self.interpret(slot)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 941, in do_defineSlot
self.interpret(slot)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 941, in do_defineSlot
self.interpret(slot)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro
self.interpret(macro)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 941, in do_defineSlot
self.interpret(slot)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 883, in do_useMacro
self.interpret(macro)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 528, in do_optTag_tal
self.do_optTag(stuff)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 513, in do_optTag
return self.no_tag(start, program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 508, in no_tag
self.interpret(program)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 338, in interpret
handlers[opcode](self, args)
File "/opt/zenoss/lib/python/zope/tal/talinterpreter.py", line 578, in do_setLocal_tal
self.engine.setLocal(name, self.engine.evaluateValue(expr))
File "/opt/zenoss/lib/python/zope/tales/tales.py", line 696, in evaluate
return expression(self)
File "/opt/zenoss/lib/python/Products/PageTemplates/ZRPythonExpr.py", line 48, in __call__
return eval(self._code, vars, {})
File "PythonExpr", line 1, in
File "", line 2, in getEventSeveritiesCount
File "/opt/zenoss/Products/ZenModel/EventView.py", line 38, in inner
return func(self, *args, **kwargs)
File "/opt/zenoss/Products/ZenModel/EventView.py", line 206, in getEventSeveritiesCount
severities = zep.getEventSeveritiesByUuid(self.getUUID(), severities=sevs)
File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 532, in getEventSeveritiesByUuid
return self.getEventSeveritiesByUuids(uuids , severities=severities, status=status)[tagUuid]
File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 549, in getEventSeveritiesByUuids
severities = self.getEventSeverities(uuids, severities=severities, status=status)
File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 616, in getEventSeverities
eventTagSeverities = self._getEventTagSeverities(severity=severities, status=status, tags=uuids, eventClass=eventClass)
File "/opt/zenoss/Products/Zuul/facades/zepfacade.py", line 716, in _getEventTagSeverities
response, content = self.client.getEventTagSeverities(from_dict(EventFilter, eventFilter))
File "/opt/zenoss/lib/python/zenoss/protocols/services/zep.py", line 196, in getEventTagSeverities
return self.client.post('tag_severities', body=event_filter)
File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 175, in post
return self._request_with_body(path, method='POST', body=body, params=params, headers=headers)
File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 170, in _request_with_body
response, content = self._executeRequest(request)
File "/opt/zenoss/lib/python/zenoss/protocols/services/__init__.py", line 142, in _executeRequest
raise self._connection_error_class('Timed out connecting to service.', e)
File "/opt/zenoss/lib/python/zenoss/protocols/services/zep.py", line 40, in __init__
raise ZepConnectionTimeout(msg, e)
ZepConnectionTimeout: Timed out connecting to service.