Zenoss ZenTech Community

After adding a few devices under the /Ping devices subclass I noticed that the Device Status is Unknown. I verified from the Commands menu that I can ping those devices but they still show Unknown.

Subject:	Help?
Author:	[Not Specified]
Posted:	2015-09-08 09:39

Any help

Subject:	I am seeing the exact same
Author:	[Not Specified]
Posted:	2015-09-11 08:59

I am seeing the exact same issue, and would love to know if anyone has a solution.

Subject:	Please file a bug against
Author:	Andrew Kirch
Posted:	2015-09-11 14:09

Please file a bug against this. I can't find one in JIRA, and am aware that this issue exists. Thanks! http://jira.zenoss.com is our JIRA instance for tracking bugs.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

Subject:	Ticket submitted
Author:	[Not Specified]
Posted:	2015-10-02 09:43

I had the same issue. I submitted the following:

https://jira.zenoss.com/browse/ZEN-20228

Subject:	I've made the bug visible to
Author:	Andrew Kirch
Posted:	2015-10-02 13:17

I've made the bug visible to the community. Thanks!

Subject:	Device status unknown
Author:	[Not Specified]
Posted:	2015-10-12 01:14

Me too facing same issue. Any updates

Subject:	this is targeted for Zenoss 5
Author:	Andrew Kirch
Posted:	2015-10-14 10:57

this is targeted for Zenoss 5.2

Subject:	Thanks Andrew for the info...
Author:	[Not Specified]
Posted:	2015-10-14 23:10

Thanks Andrew for the info...

Subject:	Device status is unknown under /Ping
Author:	[Not Specified]
Posted:	2015-09-07 04:31

Device status is unknown under /Ping