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"cleared by" ...large string of hex... (4.2.4)

Subject: "cleared by" ...large string of hex... (4.2.4)
Author: [Not Specified]
Posted: 2014-06-29 08:11

Hello, new here, but longtime Zenoss user. Recently decided that the old system needed to be replaced by the "latest and greatest" so I went with 4.2.4 for Ubuntu, via Hydruids wonderful guide/script. I may look at 4.2.5 in the next day or so.
So I built up the new system, and got nearly everything working as desired, but my "cleared" messages are often a little weird.

Example:

Event: 'threshold of ldapBindTimeErr exceeded: current value 16.000000'
Cleared by: '00505682-6364-886e-11e3-ff8952a675ac'
At: 2014/06/29 07:31:41.000

Cleared by, uh, well, something there, which is probably good .. but.that string of hex data doesn't mean much to me ;)

Thoughts



Subject: Updated to 4.2.5, same
Author: [Not Specified]
Posted: 2014-06-29 21:57

Updated to 4.2.5, same messages for clear notices of all kinds ( unless manually cleared - those show correct info).



Subject: Further strangeness:
Author: [Not Specified]
Posted: 2014-06-30 10:42

Further strangeness:

Subject line in email shows correct info. Example:

restored: current value 51.14076

BODY of message, however, still has large string of hex:
Cleared by: '00505682-6364-876a-11e4-0069f14870b0'

Any settings I should check for this With previous version of Zenoss, I never saw this.

Thanks!



Subject: FIXED.
Author: [Not Specified]
Posted: 2014-06-30 13:08

FIXED.

Found answer in another forum post. Noticed that the "current value" that is "cleared by" is in the subject line, and the hex value can be changed.

http://community.zenoss.org/message/71355#71355

In case anyone else comes across this, and wonders how to change it to something more 'readable' than the hex string:

${eventSummary/actor/element_title}

Set that in:
Events tab / Triggers sub-tab / Notifications - *your notification*
- content tab of "edit notification" window / "Clear message" section, in "body format"

Original part says: Cleared by: '${evt/clearid}'
Set to: Cleared by: ${eventSummary/actor/element_title}



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