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| Subject: | Error modeling device |
| Author: | [Not Specified] |
| Posted: | 2014-03-24 21:54 |
Anybody know why I have this error when I try to model one device
It only happens with one device.
2014-03-24 23:41:50,616 ERROR zen.ZenModeler: : Traceback (most recent call last):
File "/opt/zenoss/Products/ZenHub/PBDaemon.py", line 84, in inner
return callable(*args, **kw)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 132, in remote_applyDataMaps
result = inner(map)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 128, in inner
return self._do_with_retries(action)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 154, in _do_with_retries
return action()
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 127, in action
return bool(adm._applyDataMap(device, map))
File "/opt/zenoss/lib/python/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 209, in _applyDataMap
changed = self._updateObject(tobj, datamap)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 379, in _updateObject
setter(*args)
File "/opt/zenoss/Products/ZenModel/Device.py", line 715, in setHWProductKey
self.hw.setProductKey(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/Hardware.py", line 84, in setProductKey
prodobj = manufs.createHardwareProduct(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 172, in createHardwareProduct
return self._getProduct(prodName, manufacturer, HardwareClass, **kwargs)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 191, in _getProduct
prod = manufobj._getProduct(prodName, factory, **kwargs)
AttributeError: 'NoneType' object has no attribute '_getProduct'
:
Traceback (most recent call last):
File "/opt/zenoss/Products/DataCollector/zenmodeler.py", line 680, in processClient
if driver.next():
File "/opt/zenoss/Products/ZenUtils/Driver.py", line 63, in result
raise ex
RemoteException: : Traceback (most recent call last):
File "/opt/zenoss/Products/ZenHub/PBDaemon.py", line 84, in inner
return callable(*args, **kw)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 132, in remote_applyDataMaps
result = inner(map)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 128, in inner
return self._do_with_retries(action)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 154, in _do_with_retries
return action()
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 127, in action
return bool(adm._applyDataMap(device, map))
File "/opt/zenoss/lib/python/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 209, in _applyDataMap
changed = self._updateObject(tobj, datamap)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 379, in _updateObject
setter(*args)
File "/opt/zenoss/Products/ZenModel/Device.py", line 715, in setHWProductKey
self.hw.setProductKey(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/Hardware.py", line 84, in setProductKey
prodobj = manufs.createHardwareProduct(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 172, in createHardwareProduct
return self._getProduct(prodName, manufacturer, HardwareClass, **kwargs)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 191, in _getProduct
prod = manufobj._getProduct(prodName, factory, **kwargs)
AttributeError: 'NoneType' object has no attribute '_getProduct'
:
2014-03-24 23:41:50,617 ERROR zen.ZenModeler: Client 10.253.96.154 finished with message: [Failure instance: Traceback (failure with no frames):
File "/opt/zenoss/Products/ZenHub/PBDaemon.py", line 84, in inner
return callable(*args, **kw)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 132, in remote_applyDataMaps
result = inner(map)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 128, in inner
return self._do_with_retries(action)
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 154, in _do_with_retries
return action()
File "/opt/zenoss/Products/ZenHub/services/ModelerService.py", line 127, in action
return bool(adm._applyDataMap(device, map))
File "/opt/zenoss/lib/python/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 209, in _applyDataMap
changed = self._updateObject(tobj, datamap)
File "/opt/zenoss/Products/DataCollector/ApplyDataMap.py", line 379, in _updateObject
setter(*args)
File "/opt/zenoss/Products/ZenModel/Device.py", line 715, in setHWProductKey
self.hw.setProductKey(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/Hardware.py", line 84, in setProductKey
prodobj = manufs.createHardwareProduct(prodKey, manufacturer)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 172, in createHardwareProduct
return self._getProduct(prodName, manufacturer, HardwareClass, **kwargs)
File "/opt/zenoss/Products/ZenModel/ManufacturerRoot.py", line 191, in _getProduct
prod = manufobj._getProduct(prodName, factory, **kwargs)
AttributeError: 'NoneType' object has no attribute '_getProduct'
:
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