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Subject:	Set Mail Header Importance
Author:	[Not Specified]
Posted:	2014-04-01 09:38

Bump, please Anyone

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Subject:	Set Mail Header Importance
Author:	[Not Specified]
Posted:	2014-04-08 09:20

Anyone

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Subject:	Take a look at this article:
Author:	[Not Specified]
Posted:	2014-04-08 12:58

Take a look at this article: http://community.zenoss.org/message/75572

Hydruid

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Subject:	Thanx for the Reply
Author:	[Not Specified]
Posted:	2014-04-08 14:37

Hydruid,

Thanx for the input. The SMTP Header Field Importance is for all email, regardless of body format (our messages are successfully being sent as HTML). Respectfully I dont think that article applies.

actions.py assembles the message
Utils.py sends the email message using the smtplib

By pointing me at that article are you suggesting I modify actions.py & Utils.py to support custom properties to be able to set the importance level of a notification based on something within the alert Trust me, Ive thought about modifying the code but I would think this would something built into Zenoss and dont really want to alter Utils.py. Weve already customized actions.py to clean up and customize the email a bit and add our corporate styles to the HTML emails, I really dont want to go any further if I dont have to. If I missed your intensions, please let me know!

My thoughts are in a perfect world you would move up the food chain above actions & utils py and an event would have a "notification severity level" property that you could override in a transformation if need be.

Just my 2...

Cheers,
Clint