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Components not showing after modeling server

Subject: Components not showing after modeling server
Author: [Not Specified]
Posted: 2014-03-10 18:19

Good afternoon,

I have three servers, all of them have Centos, have the same root user/password, and have the snmpd server with the same community string.

I added two of the three servers under the /Server/Linux device class path, and everything went perfect, all the components were added and no problem whatsoever.

When I added the third server, I made the mistake of adding it to the /Server/Windows/WMI path, and I started having errors on the modeling process (as expected)...

So I moved the Server to the correct class path, and ran a new modeling process, on the output windows apparently everything worked correctly, but when the modeling finished, nothing shows on the Components.

I did a "Reset Bindings" command, I deleted the device, but every time I add the device as new, I have no visible errors, but when the modeling process finishes, no Components show whatsoever.

I am guessing some lingering information got stuck, and now I cant start clean with that device.

Anyone can help me on how to delete a device for good to add it again

Best regards,

LC



Subject: You say you have deleted the
Author: Jane Curry
Posted: 2014-03-11 08:18

You say you have deleted the device and re-added it. Are you sure that it really got deleted and really got re-added

If so, I would run the modeler from the command line and closely inspect the output to make sure it is really running the modeler plugins you expect (presumably SNMP ones) and check that it really is getting SNMP access. Use:

zenmodeler run -v 10 -d

A simple test that SNMP is setup correctly is to navigate to the main page for that device and use the Commands -> snmpwalk option from the bottom of the left-hand side of the screen.

Cheers,
Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Delete it, and if it
Author: Andrew Kirch
Posted: 2014-03-11 16:17

Delete it, and if it disappears from the UI, it's gone.
If you _REALLY_ want to be sure, log into the zenoss box as the zenoss user and run
$ zendmd
This will give you a python interface to Zenoss, run the following command replacing FOO with the machine name:
find('FOO');

I'd suggest following Jane's instructions on running the remodel.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Thanks guys for the help,
Author: [Not Specified]
Posted: 2014-03-13 14:20

Thanks guys for the help,
I gave up and did a clean install, I am being extra carefull with how I configure the devices now.

LC



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