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all daemon showed as down in porlet but running in Daemon page, error ZepConnect ...

Subject: all daemon showed as down in porlet but running in Daemon page, error ZepConnectionError:Could not connect to service
Author: [Not Specified]
Posted: 2014-01-14 03:44

I got a big big problem, anybody can help me

When I working on event, try to close lots of events on zenoss, then the browser keep loading without response. After that , problem happened.

I tried to restart zenoss service, restart zenoss host linux server.

I still can see all daemon are displayed as down in Daemon process portlet in Dashboard

Check in Advanced -> Daemon, they are on and green

No more new event in event page since that.

When I tried to close or acknowledge on the old event I can see in the event page, error "ZepConnectionError:Could not connect to service."

And a black window in the middle of the page with error message "There was an error handling your request"

I can still access mysql with the password and try below solution:

1. check $ZENHOME/etc/hubpasswd. admin:zenoss

2. pkill -u zenoss

Then

su - zenoss
zeneventserver start

3. su zenoss; zopectl stop; zeneventserver stop;mv $ZENHOME/var/zeneventserver/index $ZENHOME/var/zeneventserver/index-bk; zeneventserver start; zopectl start



Subject: might take a look at this old thread
Author: Andrew Kirch
Posted: 2014-01-14 05:51

QnA: take a look at this:
http://community.zenoss.org/thread/20195start=0&tstart=0

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Question
Author: [Not Specified]
Posted: 2014-01-14 09:17

What is the output of: zenoss status

Hydruid



Subject: Hi All
Author: [Not Specified]
Posted: 2014-01-14 09:42

Hi All

All daemon are running in the event page, but it listed in the daemon process down porlet in Dashboard page

It is very strange. Even I have restarted the linux server, the problem still there.

It is clean installation of Zenoss 4.2.4, not upgrading from old version.

Seems service cannot contact with core component.

Is it caused by mysql db problem

I just check with "df" command, no volumn is full.



Subject: Take a look at this post as
Author: [Not Specified]
Posted: 2014-01-14 13:35

Take a look at this post as well: http://community.zenoss.org/message/70856

Also look at this bug that was reported for 4.2.0, basically the same thing, with a few tips in comments on how to resolve: https://jira.zenoss.com/browse/ZEN-4565

Hydruid



Subject: Hi Thanks Hydruid and Andrew
Author: [Not Specified]
Posted: 2014-01-14 22:29

Hi Thanks Hydruid and Andrew

I have the problem fixed according the advice by evoget at http://community.zenoss.org/thread/18511start=0&tstart=0

Thanks



Subject: Glad to hear got you got it
Author: [Not Specified]
Posted: 2014-01-15 14:51

Glad to hear got you got it working!!!!!

Hydruid



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