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Unable to create graph reports in Zenoss 6.2.1 under Reports

Subject: Unable to create graph reports in Zenoss 6.2.1 under Reports
Author: Gobi K
Posted: 2020-04-06 06:32

We are seeing error message as "AttributeError: REQUEST" when we try to create a new graph / custom device report.

Also below is the error when we tried to created them ( adding device report ) via zope URL


Type: <class 'zExceptions.BadRequest'>
Value: <h2>Site Error</h2> <p>An error was encountered while publishing this resource. </p> <p><strong>Invalid request</strong></p> The parameter, <em>id</em>, was omitted from the request.<p>Make sure to specify all required parameters, and try the request again.</p> <hr noshade="noshade"/> <p>Troubleshooting Suggestions</p> <ul> <li>The URL may be incorrect.</li> <li>The parameters passed to this resource may be incorrect.</li> <li>A resource that this resource relies on may be encountering an error.</li> </ul> <p>For more detailed information about the error, please refer to the error log. </p> <p>If the error persists please contact the site maintainer. Thank you for your patience. </p>

Traceback (most recent call last):
  File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/Publish.py", line 126, in publish
    request, bind=1)
  File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/mapply.py", line 72, in mapply
    if index < nrequired: v=missing_name(name, context)
  File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/Publish.py", line 51, in missing_name
    request.response.badRequestError(name)
  File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/HTTPResponse.py", line 741, in badRequestError
    "and try the request again.</p>"
BadRequest:   <h2>Site Error</h2>
  <p>An error was encountered while publishing this resource.
  </p>
  <p><strong>Invalid request</strong></p>

  The parameter, <em>id</em>, was omitted from the request.<p>Make sure to specify all required parameters, and try the request again.</p>
  <hr noshade="noshade"/>

  <p>Troubleshooting Suggestions</p>

  <ul>
  <li>The URL may be incorrect.</li>
  <li>The parameters passed to this resource may be incorrect.</li>
  <li>A resource that this resource relies on may be
      encountering an error.</li>
  </ul>

  <p>For more detailed information about the error, please
  refer to the error log.
  </p>

  <p>If the error persists please contact the site maintainer.
  Thank you for your patience.
  </p>


------------------------------
Gobi K
------------------------------


Subject: RE: Unable to create graph reports in Zenoss 6.2.1 under Reports
Author: Jane Curry
Posted: 2020-04-10 06:57

You dont show your report but I suspect your are using "id" as a field?  Try using getId (care with capitalisation).  The following works for me on Zenoss 6.2.1.

Note that if you are using method calls, you do not put the () brackets in a report.

Cheers,
Jane

------------------------------
Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
------------------------------

Attachments:

DeviceReport_Zenoss621.jpg



Subject: RE: Unable to create graph reports in Zenoss 6.2.1 under Reports
Author: Edward Grau
Posted: 2020-04-27 07:26

The issue is we cannot get past the "add custom device report" or "add graph report"

Get a Banner error "AttributeError: REQUEST" and cannot proceed.

------------------------------
Edward Grau
Infrastructure Eng.
Bridge2 Solutions
Alpharetta GA
6788317849
------------------------------

Attachments:

Screen_Shot_2020-04-27_at_7.15.14_AM.png



Subject: RE: Unable to create graph reports in Zenoss 6.2.1 under Reports
Author: Gobi K
Posted: 2020-05-21 09:11

Any update on the above ?

------------------------------
Gobi K
------------------------------


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