---

Subject:	As noted in the other thread,
Author:	Andrew Kirch
Posted:	2015-07-23 14:17

As noted in the other thread, update to the latest 4.2.5 RPS and lets see if these issues clear up.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

---

Subject:	203 isn't latest, http://wiki
Author:	Andrew Kirch
Posted:	2015-07-23 14:25

203 isn't latest, http://wiki.zenoss.org/ZenUp

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

---

Subject:	Some issue with the ZUP install
Author:	Ken Jenkins
Posted:	2015-07-24 10:33

After a successful dry run I see this when I install.

....
Starting zeneventserver...
starting...
Waiting for zeneventserver to start...
2015-07-24 15:27:11: waiting a maximum of 15 seconds for ZEP to be available...
...............
2015-07-24 15:27:29: is ZEP available: False

Error while running command install
Traceback (most recent call last):
File "/opt/zenup/python/zenup/zenupcli.py", line 51, in __init__
run()
File "/opt/zenup/python/zenup/zenupcli.py", line 449, in _install
force=self.args.force)
File "/opt/zenup/python/zenup/zenupapi.py", line 308, in install
result = product.install(zup, force)
File "/opt/zenup/python/zenup/zupproduct.py", line 625, in install
self._run_scripts(zup, "post", auditer)
File "/opt/zenup/python/zenup/zupproduct.py", line 687, in _run_scripts
raise e
ArchiveError: Script "['/tmp/tmpCR6EBv/zenoss_core-4.2.5-SP457-zenup11.zup_HQdDV3/post/run_migrates', '4.2.5']" returned a non-zero exit code 1.
[zenoss@ ~]$

Any suggestions

---

Subject:	I ran zenup status and it
Author:	Ken Jenkins
Posted:	2015-07-24 11:09

I ran zenup status and it looks like the migrate function failed ...

[zenoss@ ~]$ zenup status

Product: zenoss-core-4.2.5 (id = zenoss-core-4.2.5)
Home: /opt/zenoss
Revision: 203
Upgrading: 457
Last Attempted Step: post/run_migrates 4.2.5
Minimum: 203
Updated On: Wed Apr 29 03:28:53 2015

---

Subject:	I checked zenoss and it is
Author:	Ken Jenkins
Posted:	2015-07-24 11:22

I checked zenoss and it is not started ... I ran another dry-run and see this ...

[zenoss@ ~]$ zenoss status
Daemon: zeneventserver program running; pid=19221
Daemon: zopectl not running
Daemon: zenrrdcached not running
Daemon: zenhub not running
Daemon: zenjobs not running
Daemon: zeneventd not running
Daemon: zenping not running
Daemon: zensyslog not running
Daemon: zenstatus not running
Daemon: zenactiond not running
Daemon: zentrap not running
Daemon: zenmodeler not running
Daemon: zenperfsnmp not running
Daemon: zencommand not running
Daemon: zenprocess not running
Daemon: zredis not running
Daemon: zenjmx not running
Daemon: zenpython not running
[zenoss@ ~]$ zenup install /tmp/zenoss_core-4.2.5-SP457-zenup11.zup --dry-run
WARNING: You will not be able to downgrade after installing this zup. Press ENTER to continue or to quit.

Install Steps:
1) Non-Destructive Pre-Install Steps:
[c] A) Some general sanity checks (check/sanity_checks)
[c] B) Check nginx configuration (check/check_nginx_config)
[c] C) Check database permissions (check/database_perms)
[c] D) Check to see if mibs needs to be updated (check/check_mibs)
[c] E) Check to see if zenmigrate will need to run (check/check_migrate)
[c] F) Check for edge case of new files added after an RPM upgrade (check/check_new_files)
[c] G) Check to see that the patch utility exists (check/check_patch_exists)
[c] H) Check to see if zenpacks need to be updated (check/check_zenpack_updates)
2) Staging Steps:
[c] A) Set variables & stage things for consumption by the post lifecycle scripts (pre/pre)
3) File Patching:
[c] A) Lay down changes (File Patching)
4) Post-Install Steps:
[c] A) Sanity checks (post/sanity)
[c] B) Apply patches that need to be outside the normal ZenUp patching process (post/patch_post_install_files)
[c] C) Install binaries into webapps (post/install_changed_custom_blobs webapps)
[c] D) Remove binary files that are no longer needed (post/custom_file_remover)
[c] E) Install binaries into protocols (post/install_changed_custom_blobs lib/python/zenoss/protocols)
[c] F) If necessary, install recompiled javascript bundle (post/install_rebuilt_js)
[c] G) Install external depended-upon eggs (post/external_eggs)
[c] H) Update zenpacks (post/update_zenpacks $ZENPACK_UPDATE_LIST)
[c] I) If necessary, rebuild new javascript (post/build_javascript)
[i] J) Run zenmigrate (post/run_migrates 4.2.5)
[ ] K) If necessary, run zenmib (post/install_mibs)
[ ] L) Wrap-up text to console (post/finish)
[ ] M) Truncate connection_info table (post/run_zencheckzends_truncate)
(c = complete, i = incomplete)
NOTE: Pre-install & staging steps (1 + 2) are executed on every install attempt

In-progress update detected - will replay pre-install & staging steps, then pick up at the last previously attempted step (post/run_migrates 4.2.5). Press ENTER to continue or to quit
No changes have been applied to your system
Error while running command install
Traceback (most recent call last):
File "/opt/zenup/python/zenup/zenupcli.py", line 51, in __init__
run()
File "/opt/zenup/python/zenup/zenupcli.py", line 449, in _install
force=self.args.force)
File "/opt/zenup/python/zenup/zenupapi.py", line 300, in install
product.config.upgrading)
TypeError: not all arguments converted during string formatting

---

Subject:	I decided to start up zenoss
Author:	Ken Jenkins
Posted:	2015-07-24 11:31

I decided to start up zenoss to prevent it from being down.

Zenoss starts but apparently the portal is not coming back up.

Any assistance to finish the post migration steps is appreciated.

Thank you,
Ken

---

Subject:	Ken,
Author:	Andrew Kirch
Posted:	2015-07-24 11:37

Ken,

shut it down, rerun zenup, paste the output.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

---

Subject:	It works now! Thank you!
Author:	Ken Jenkins
Posted:	2015-07-24 12:25

Thank you! It worked.

After a few runs, for some reason, zenup did not catch file permission issues. I resolved them.

Starting zeneventserver...
starting...
Waiting for zeneventserver to start....
2015-07-24 16:51:43: waiting a maximum of 15 seconds for ZEP to be available...

2015-07-24 16:51:51: is ZEP available: True

Running zenmigrate...
INFO:zen.migrate:Will execute these steps: AddMissedRunsMonitorGraph
INFO:zen.migrate:Installing AddMissedRunsMonitorGraph (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: AddSnmpV3EngineIdPlugin
INFO:zen.migrate:Installing AddSnmpV3EngineIdPlugin (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: EventFlapping
INFO:zen.migrate:Installing EventFlapping (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: EventsAppZenoss
INFO:zen.migrate:Installing EventsAppZenoss (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: ProcessCountThreshold
INFO:zen.migrate:Installing ProcessCountThreshold (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
/zport/dmd/Devices/rrdTemplates/OSProcess/thresholds/count ['count_count']
/zport/dmd/Devices/Server/Microsoft/rrdTemplates/OSProcess/thresholds/count ['process_count']
INFO:zen.migrate:Will execute these steps: RegenerateComponentSearchCatalog
INFO:zen.migrate:Installing RegenerateComponentSearchCatalog (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: RemoveIgnoreParametersFromOsProcessClass
INFO:zen.migrate:Installing RemoveIgnoreParametersFromOsProcessClass (4.2.5)
INFO:zen.migrate:Removing ignoreParameters and ignoreParametersWhenModeling from all OSProcessClass objects
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: UpdateMW
INFO:zen.migrate:Installing UpdateMW (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: addLockingToProcesses
INFO:zen.migrate:Installing addLockingToProcesses (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: addzSnmpContext
INFO:zen.migrate:Installing addzSnmpContext (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful
INFO:zen.migrate:Will execute these steps: zSnmpDiscoveryPorts
INFO:zen.migrate:Installing zSnmpDiscoveryPorts (4.2.5)
INFO:zen.migrate:Committing changes
INFO:zen.migrate:Migration successful

---------------------------------------------------------------------------
UPGRADE SUCCESSFUL!

2.) Start zenoss
zenoss start

3.) Please update all distributed hubs and collectors.
---------------------------------------------------------------------------

Running 'zencheckzends truncate'

Updating product information
Success!

zenup status

Product: zenoss-core-4.2.5 (id = zenoss-core-4.2.5)
Home: /opt/zenoss
Revision: 457
Upgrading: None
Minimum: 457
Updated On: Fri Jul 24 16:53:19 2015

---

Subject:	Status
Author:	Ken Jenkins
Posted:	2015-07-27 10:25

Zenoss crashed again .. .After the Zenoss Core 4 patching, it seems that Zenoss was up a bit longer than last time but we still had a crash (out of resources)

Any suggestions to isolate this resource issue is appreciated.

Thank you,
Ken

---

Subject:	what I did
Author:	Ken Jenkins
Posted:	2015-07-27 10:27

I bumped nproc from 2048 to 4096 for zenoss ... I bumped the default nproc from 1024 to 2048 and rebooted.

I will monitor Zenoss to see how long it stays up this time with this change.

---

Subject:	Keep me in the loop.
Author:	Andrew Kirch
Posted:	2015-07-29 08:53

Keep me in the loop.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

---

Subject:	unless there is a serious bug
Author:	Andrew Kirch
Posted:	2015-07-31 11:20

unless there is a serious bug in a ZenPack, we will not ship an update for it via a ZUP. The latest ZenPacks are always on the wiki ZenPack Catalog. http://wiki.zenoss.org/ZenPack_Catalog

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

---

Subject:	Thanks for the information.
Author:	Ken Jenkins
Posted:	2015-07-31 11:28

The thread pooling issue crashing Zenoss sure seemed serious enough as it relates to the MySQL Monitoring ZenPack but maybe the seriousness of this fix was not reported adequately by the community when the bug was fixed. =)

---

Subject:	We depend on feedback to
Author:	Andrew Kirch
Posted:	2015-08-03 09:12

We depend on feedback to determine the severity of a bug, and as you rightly point out, accurate bug reporting is critical. :)

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard