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Zenoss Trigger / Notification Greyed Out

Subject: Zenoss Trigger / Notification Greyed Out
Author: [Not Specified]
Posted: 2015-03-12 12:30

New to Zenoss.

What has been doing:
============================
Installed Zenoss Core 5.0.0 on CentOS 7.
Manually added servers and configured SNMP for monitoring purposes.
Tested SMTP with email server for alert notification.

Issue:
=======
I am unable to create Event Trigggers/Notifications. This option is grayed out.

Followed Zenoss Resource Manager Administration r5.0.0
Page 22: Working with Triggers

Events > Triggers from the Navigation menu.
Click the Add Icon. <---- This function is greyed out.

Have I missed something A Zenpack installation, options or configuration
Would someone be able to pointing me in the right direction



Subject: Have you installed any
Author: Andrew Kirch
Posted: 2015-03-13 08:18

Have you installed any ZenPacks yet It sounds like something didn't get installed correctly.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: The ZenPacks that were
Author: [Not Specified]
Posted: 2015-03-13 08:36

I have not installed any additional ZenPacks other than the default ZenPacks that came with the initial Install.
The ZenPacks that were installed with the initial Zenoss Core are as follows:

ZenPacks.zenoss.ApacheMonitor 2.1.4
ZenPacks.zenoss.Dashboard 1.0.3
ZenPacks.zenoss.DellMonitor 2.2.0
ZenPacks.zenoss.DeviceSearch 1.2.0
ZenPacks.zenoss.DigMonitor 1.1.0
ZenPacks.zenoss.DnsMonitor 2.1.0
ZenPacks.zenoss.FtpMonitor 1.1.0
ZenPacks.zenoss.HPMonitor 2.1.0
ZenPacks.zenoss.HttpMonitor 2.1.0
ZenPacks.zenoss.IRCDMonitor 1.1.0
ZenPacks.zenoss.JabberMonitor 1.1.0
ZenPacks.zenoss.LDAPMonitor 1.4.1
ZenPacks.zenoss.LinuxMonitor 1.3.0
ZenPacks.zenoss.Microsoft.Windows 2.2.0
ZenPacks.zenoss.MySqlMonitor 3.0.4
ZenPacks.zenoss.NNTPMonitor 1.1.0
ZenPacks.zenoss.NtpMonitor 2.2.1
ZenPacks.zenoss.PythonCollector 1.6.1
ZenPacks.zenoss.XenMonitor 1.1.0
ZenPacks.zenoss.ZenJMX 3.11.0
ZenPacks.zenoss.ZenossVirtualHostMonitor 2.4.0

Is there one that I am missing



Subject: no, not for triggers
Author: Andrew Kirch
Posted: 2015-03-13 09:00

no, not for triggers/notifications. Would you pastebin serviced.log and provide a link here

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: The following link is what i
Author: [Not Specified]
Posted: 2015-03-13 09:56

The following link is what i have pasted from my serviced.access.log from /var/log/serviced.access.log

http://pastebin.com/YwPLpfNY



Subject: what permission level does
Author: Andrew Kirch
Posted: 2015-03-16 08:54

what permission level does your user have in Zenoss, can that user add/remove devices in Infrastructure I would also request that you check your browser's javascript console for errors.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Resolved:
Author: [Not Specified]
Posted: 2015-03-16 15:55

Resolved:

This was a permissions issue.

Thank you very much for your help and your time. :)



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