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Trouble installing zenoss with Auto-deploy scrip

Subject: Trouble installing zenoss with Auto-deploy scrip
Author: Benjamin Dronen
Posted: 2014-10-28 16:16

When trying to install Zenoss using the auto-deploy script, I get this error:

2014-10-28 17:06:20,442 ERROR zen.ZenPackCMD: Error installing ZenPack /opt/zenoss/packs/ZenPacks.zenoss.ApacheMonitor-2.1.4-py2.7.egg
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 247, in InstallEggAndZenPack
fromUI=fromUI)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 477, in InstallDistAsZenPack
zenPack, deferFileDeletion, existing = transactional_actions()
File "/opt/zenoss/lib/python/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 436, in transactional_actions
zenPack.install(dmd)
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 240, in install
loader.load(self, app)
File "/opt/zenoss/Products/ZenModel/ZenPackLoader.py", line 106, in load
importer.loadObjectFromXML(xmlfile=f)
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 481, in loadObjectFromXML
parser.parse(self.infile)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 109, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/opt/zenoss/lib/python/_xmlplus/sax/xmlreader.py", line 123, in parse
self.feed(buffer)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 216, in feed
self._parser.Parse(data, isFinal)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 315, in end_element
self._cont_handler.endElement(name)
File "/opt/zenoss/Products/ZenModel/ZenPackLoader.py", line 101, in endElement
ImportRM.endElement(self, name)
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 229, in endElement
self.commit()
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 503, in commit
trans.commit()
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 327, in commit
self._callBeforeCommitHooks()
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 397, in _callBeforeCommitHooks
hook(*args, **kws)
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 269, in beforeCompletionHook
dataManager = AmqpDataManager(self._queuePublisher.channel, tx._manager)
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 420, in channel
return self._client.getChannel()
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 90, in getChannel
ssl=self._connectionInfo.usessl)
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 47, in __init__
super(Connection, self).__init__(*args, **kwargs)
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 144, in __init__
(10, 30), # tune
File "/opt/zenoss/lib/python/amqplib/client_0_8/abstract_channel.py", line 95, in wait
self.channel_id, allowed_methods)
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 202, in _wait_method
self.method_reader.read_method()
File "/opt/zenoss/lib/python/amqplib/client_0_8/method_framing.py", line 221, in read_method
raise m
error: [Errno 104] Connection reset by peer
2014-10-28 17:06:23,450 CRITICAL zen.zenoss.protocols.amqp: Could not use exchange $RawZenEvents: [Errno 104] Connection reset by peer
2014-10-28 17:06:23,450 CRITICAL zen.Events: Unable to publish event: [Errno 104] Connection reset by peer
2014-10-28 17:06:23,451 ERROR zen.ZenPackCmd: zenpack command failed
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 487, in
zp.run()
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 164, in run
fromUI=self.options.fromui)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 263, in InstallEggAndZenPack
raise e
error: [Errno 104] Connection reset by peer
Exception socket.error: (107, 'Transport endpoint is not connected') in > ignored
Exception socket.error: (107, 'Transport endpoint is not connected') in > ignored
There was an error during the ZenPack operation: Command 'zenpack --install /opt/zenoss/packs/ZenPacks.zenoss.ApacheMonitor-2.1.4-py2.7.egg' returned non-zero exit status 3
Error: A zenpack failed to install. Fix the zenpack or delete it from /opt/zenoss/var/zenpack_actions.txt, then restart zenoss.

Fresh install post step
--2014-10-28 17:06:25-- http://xx.xx.xx:8080/zport/dmd/DeviceLoader/loadDevicedeviceName=nms&de...
Resolving xx...
Connecting to xx.xx.xx|:8080... failed: Connection refused.
Zenoss installation completed.
Command failure: /sbin/service zenoss start

Then when trying /sbin/service zenoss start, I get this error:

Daemon: zeneventserver is already running
2014-10-28 17:06:54,479 INFO zen.ZPLoader: Loading /opt/zenoss/ZenPacks/ZenPacks.zenoss.ApacheMonitor-2.1.4-py2.7.egg/ZenPacks/zenoss/ApacheMonitor/objects/objects.xml
2014-10-28 17:06:54,586 INFO zen.AddToPack: End loading objects
2014-10-28 17:06:54,586 INFO zen.AddToPack: Processing links
2014-10-28 17:06:57,589 ERROR zen.ZenPackCMD: Error installing ZenPack /opt/zenoss/packs/ZenPacks.zenoss.ApacheMonitor-2.1.4-py2.7.egg
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 247, in InstallEggAndZenPack
fromUI=fromUI)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 477, in InstallDistAsZenPack
zenPack, deferFileDeletion, existing = transactional_actions()
File "/opt/zenoss/lib/python/ZODB/transact.py", line 44, in g
r = f(*args, **kwargs)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 436, in transactional_actions
zenPack.install(dmd)
File "/opt/zenoss/Products/ZenModel/ZenPack.py", line 240, in install
loader.load(self, app)
File "/opt/zenoss/Products/ZenModel/ZenPackLoader.py", line 106, in load
importer.loadObjectFromXML(xmlfile=f)
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 481, in loadObjectFromXML
parser.parse(self.infile)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 109, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/opt/zenoss/lib/python/_xmlplus/sax/xmlreader.py", line 123, in parse
self.feed(buffer)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 216, in feed
self._parser.Parse(data, isFinal)
File "/opt/zenoss/lib/python/_xmlplus/sax/expatreader.py", line 315, in end_element
self._cont_handler.endElement(name)
File "/opt/zenoss/Products/ZenModel/ZenPackLoader.py", line 101, in endElement
ImportRM.endElement(self, name)
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 229, in endElement
self.commit()
File "/opt/zenoss/Products/ZenRelations/ImportRM.py", line 503, in commit
trans.commit()
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 327, in commit
self._callBeforeCommitHooks()
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 397, in _callBeforeCommitHooks
hook(*args, **kws)
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 269, in beforeCompletionHook
dataManager = AmqpDataManager(self._queuePublisher.channel, tx._manager)
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 420, in channel
return self._client.getChannel()
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 90, in getChannel
ssl=self._connectionInfo.usessl)
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 47, in __init__
super(Connection, self).__init__(*args, **kwargs)
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 144, in __init__
(10, 30), # tune
File "/opt/zenoss/lib/python/amqplib/client_0_8/abstract_channel.py", line 95, in wait
self.channel_id, allowed_methods)
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 202, in _wait_method
self.method_reader.read_method()
File "/opt/zenoss/lib/python/amqplib/client_0_8/method_framing.py", line 221, in read_method
raise m
error: [Errno 104] Connection reset by peer
2014-10-28 17:07:00,597 CRITICAL zen.zenoss.protocols.amqp: Could not use exchange $RawZenEvents: [Errno 104] Connection reset by peer
2014-10-28 17:07:00,597 CRITICAL zen.Events: Unable to publish event: [Errno 104] Connection reset by peer
2014-10-28 17:07:00,597 ERROR zen.ZenPackCmd: zenpack command failed
Traceback (most recent call last):
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 487, in
zp.run()
File "/opt/zenoss/Products/ZenUtils/zenpack.py", line 164, in run
fromUI=self.options.fromui)
File "/opt/zenoss/Products/ZenUtils/ZenPackCmd.py", line 263, in InstallEggAndZenPack
raise e
error: [Errno 104] Connection reset by peer
Exception socket.error: (107, 'Transport endpoint is not connected') in > ignored
Exception socket.error: (107, 'Transport endpoint is not connected') in > ignored
There was an error during the ZenPack operation: Command 'zenpack --install /opt/zenoss/packs/ZenPacks.zenoss.ApacheMonitor-2.1.4-py2.7.egg' returned non-zero exit status 3
Error: A zenpack failed to install. Fix the zenpack or delete it from /opt/zenoss/var/zenpack_actions.txt, then restart zenoss.

So I deleted /opt/zenoss/var/zenpack_actions.txt, then started zenoss. It appeared to start normally, however, when I go to the webpage, it first flashes a login prompt, then quickly gives me this



<br/> Zenoss: Error<br/>










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     ">http://www.zenoss.com/helpversion=4.2.5"> 











    "">http://www.w3.org/TR/xhtml-basic/xhtml-basic10.dtd">


    <br/> Zenoss:

    dmd






















    Loading...








    A Zenoss error has occurred




    View Error Details



    Type: <class 'socket.error'>


    Value: [Errno 104] Connection reset by peer


    Traceback (most recent call last):
    
File "/opt/zenoss/lib/python/ZPublisher/Publish.py", line 134, in publish
    
transactions_manager.commit()
    
File "/opt/zenoss/lib/python/Zope2/App/startup.py", line 301, in commit
    
transaction.commit()
    
File "/opt/zenoss/lib/python/transaction/_manager.py", line 89, in commit
    
return self.get().commit()
    
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 327, in commit
    
self._callBeforeCommitHooks()
    
File "/opt/zenoss/lib/python/transaction/_transaction.py", line 397, in _callBeforeCommitHooks
    
hook(*args, **kws)
    
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 269, in beforeCompletionHook
    
dataManager = AmqpDataManager(self._queuePublisher.channel, tx._manager)
    
File "/opt/zenoss/Products/ZenMessaging/queuemessaging/publisher.py", line 420, in channel
    
return self._client.getChannel()
    
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 90, in getChannel
    
ssl=self._connectionInfo.usessl)
    
File "/opt/zenoss/lib/python/zenoss/protocols/amqp.py", line 47, in __init__
    
super(Connection, self).__init__(*args, **kwargs)
    
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 144, in __init__
    
(10, 30), # tune
    
File "/opt/zenoss/lib/python/amqplib/client_0_8/abstract_channel.py", line 95, in wait
    
self.channel_id, allowed_methods)
    
File "/opt/zenoss/lib/python/amqplib/client_0_8/connection.py", line 202, in _wait_method
    
self.method_reader.read_method()
    
File "/opt/zenoss/lib/python/amqplib/client_0_8/method_framing.py", line 221, in read_method
    
raise m
    
error: [Errno 104] Connection reset by peer



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    Any suggestions would be greatly appreciated. Thanks.


    Subject: what is the underlying OS?
    Author: Andrew Kirch
    Posted: 2014-10-28 16:53

    what is the underlying OS

    Andrew Kirch

    akirch@gvit.com

    Need Zenoss support, consulting or custom development Look no further. Email or PM me!

    Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard


    Subject: Centos 5
    Author: Benjamin Dronen
    Posted: 2014-10-29 12:48

    Centos 5. Sorry, forgot to mention that


    Subject: UPDATE #2
    Author: Benjamin Dronen
    Posted: 2014-10-29 13:44

    Fixed the issue using the set-rabbitmq-perms.sh script from:

    http://binarynature.blogspot.com/2012/11/zenoss-core-4-installation.html

    Hope this helps anyone who was having the same problem as me.



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