TECHZEN Zenoss User Community ARCHIVE  

Abnormal Alarms

Subject: Abnormal Alarms
Author: pasan jayarathna
Posted: 2018-12-03 22:39

Dear All,

I'm getting abnormal alarms via Zenoss for my devices.
Also. please find the attached print screen which shows about some alarm of zenoss? is this the reason that i'm getting alarms?
Please let me know what are these alarms.

Thanks.

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pasan jayarathna
sri lanka telecom
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Attachments:

Capture.jpg



Subject: RE: Abnormal Alarms
Author: Jane Curry
Posted: 2018-12-04 03:38

Those events are saying that your collection daemons, like zenperfsnmp, are not in communication with zenhub (the central daemon).  The heartbeat between such daemons is usually about 5 minutes.  Your screenshot doesn't show the count field but, given that you appear to have events from lots of daemons then, yes, it sounds like something is badly wrong with your Zenoss.

Is zenhub running?

Can you restart all the daemons / services?

Especially if you on Zenoss 5 or 6, are you short of resources (go into Control Center, explode out the Zenoss services and see if any of them have little red spots alongside the name).

When you have resolved the issue, you can clear heartbeat events from ADVANCED -> Events, scroll to the bottom of the page and there should be a "Clear heartbeats" box to tick.

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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