We had a fresh install of Control Center and also Zenoss Core. We are unable to view an metrics on any devices. We followed every support forum we could and had no luck. Still not working.
| Subject: |
RE: Unable to pull any metrics at all |
| Author: |
Jason Olson |
| Posted: |
2018-11-02 10:18 |
@Jared So we solved our metrics gathering problem here; we had created a GPO to enable WinRM monitoring on Windows servers that had gone corrupt and while WinRM was enabled, the service was blocking all requests from any remote system. We deleted and recreated the GPO, ensured that the network that Zenoss was on *and * the subnet local to the servers was defined in the GPO, and now we're able to pull metrics from the affected servers.
Might be worth checking your systems for a similar situation with a dodgy WinRM config. TXWINRM's util.py is where the exception was thrown and while it's able to handle many error conditions, WinRM being enabled but rejecting a connection from Zenoss due to network restrictions isn't one of them, hence the generic and oh-so-unhelpful error message.
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Jason Olson
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