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Zenoss 4.2.5 & Infrastructure/Devices

Subject: Zenoss 4.2.5 & Infrastructure/Devices
Author: Clayton Tavernier
Posted: 2017-12-05 18:27

I recently created a new 4.2.5 server on CentOS 6, patched it to 732, and tried to install two different ZenPacks. 

Both ZenPacks had the same error about not being able to create a sub-folder under Devices so I look in Infrastructure and, under the Devices tab, there's nothing.  No side bar, no icons for creating devices, just a blank white screen.  If I go to the other tabs (Networks, Processes, etc), there are sidebars, etc. but nothing under Devices.

Before I patched, I had told Zenoss to auto-discover devices just to see what it would find and I was able to look in Devices and see that it had only found one or two so it was working before the patch.

Any suggestions?

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Clay
Network Computer Technician
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Subject: RE: Zenoss 4.2.5 & Infrastructure/Devices
Author: Jane Curry
Posted: 2017-12-06 04:03

Weird.
Get the toolbox tools if you dont already have them - https://support.zenoss.com/hc/en-us/articles/203117595-How-To-Install-And-Use-the-zenoss-toolbox    .  They should run quite quickly if it is a new build.

Which ZenPacks did you try to install?

Cheers,
Jane

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Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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Subject: RE: Zenoss 4.2.5 & Infrastructure/Devices
Author: Clayton Tavernier
Posted: 2017-12-06 18:06

ZenPacks.community.Brocade
ZenPacks.vaibhav.brocadeswitches

I installed the tools with no problems.  I ran all the tools with no errors but I'm guessing it was the zenindextool that brought back my Devices screen.

Just wondering, the zennetworkclean shows one orphaned IP but I only have the one Device, localhost.  Should I leave it alone or give it server IP?

Thanks.

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Clayton
Network Computer Technician
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Subject: RE: Zenoss 4.2.5 & Infrastructure/Devices
Author: Jane Curry
Posted: 2017-12-07 03:54

So you DO have your Devices tree back OK??

I always add my Zenoss Server with its DNS name, and hence external IP address, rather than let it run as localhost.

Cheers,
Jane

------------------------------
Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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