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Model windows 2008 R2 - ZC 5.2.6

Subject: Model windows 2008 R2 - ZC 5.2.6
Author: Janusz Kujawa
Posted: 2017-11-15 08:14

Dear All,
I encountered following error when I tried to model windows server 2008 R2 in Zenoss Core 5.2.6.

Unhandled Error
Traceback (most recent call last):
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 440, in _finished
self.finisher(rest)
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 916, in dispatcher
return func(*args, **kwargs)
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 1495, in _finishResponse_WAITING
self._disconnectParser(reason)
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 1521, in _disconnectParser
parser.connectionLost(reason)
--- <exception caught here> ---
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 537, in connectionLost
self.response._bodyDataFinished()
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 916, in dispatcher
return func(*args, **kwargs)
File "/opt/zenoss/lib/python2.7/site-packages/twisted/web/_newclient.py", line 1169, in _bodyDataFinished_CONNECTED
self._bodyProtocol.connectionLost(reason)
File "/opt/zenoss/ZenPacks/ZenPacks.zenoss.Microsoft.Windows-2.8.2.egg/ZenPacks/zenoss/Microsoft/Windows/lib/txwinrm/enumerate.py", line 247, in connectionLost
raise Exception('Could not parse SOAP message: {}'.format(data))
exceptions.Exception: Could not parse SOAP message: <s:Envelope xml:lang="de-AT" xmlns:s="http://www.w3.org/2003/05/soap-envelope" xmlns:a="http://schemas.xmlsoap.org/ws/2004/08/addressing" xmlns:n="http://schemas.xmlsoap.org/ws/2004/09/enumeration" xmlns:w="http://schemas.dmtf.org/wbem/wsman/1/wsman.xsd"><s:Header><a:Action>http://schemas.xmlsoap.org/ws/2004/09/enumeration/PullResponse</a:Action><a:MessageID>uuid:105C6DF8-F006-43E8-A18E-6C5F58149C55</a:MessageID><a:To>http://schemas.xmlsoap.org/ws/2004/08/addressing/role/anonymous</a:To><a:RelatesTo>uuid:55F28C75-F63E-4F68-8360-A8C478003959</a:RelatesTo></s:Header><s:Body><n:EnumerateResponse><n:EnumerationContext></n:EnumerationContext><n:Items><w:EndOfSequence/></n:EnumerateResponse></s:Body></s:Envelope>

I'm using latest zenpack for windows monitoring.

ZenPacks.zenoss.Microsoft.Windows      zenoss      Zenoss      2.8.2      Yes

I have no issue with Windows 2012 R2. Should I install additional zenpacks?

My PythonCollector zenpack version is 1.10.0
ZenPacks.zenoss.PythonCollector      zenoss     Zenoss     1.10.0      Yes

Good thing is that graphs are displayed correctly.

Should I ignore error message or it required some zproperties correction?


------------------------------
Janusz Kujawa
Application engineer
Wrocław
------------------------------


Subject: RE: Model windows 2008 R2 - ZC 5.2.6
Author: Jane Curry
Posted: 2017-11-16 04:27

If this is from the modeler I guess the question is "have you discovered all the components you expect to"?  Can you pinpoint what modeler plugin fails?

I would try running the modeler in debug and send the output to a file; that way you should at least be able to narrow down what is causing the issue.  So, attach to the zenmodeler container as the zenoss user and try:

zenmodeler run -v 10 -d <id of the device> > /tmp/model.out 2>&1

and then crawl through /tmp/model.out.

Cheers,
Jane

------------------------------
Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
------------------------------


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