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WMI and SMBv1

Subject: WMI and SMBv1
Author: infra structure
Posted: 2017-05-17 04:00

Hi All,

Following last weekend attacks (WannaCry) and as a precaution, we deactivated SMBv1 from all our Windows servers. This move has an unexpected side effect: we lost WMI supervision from Zenoss (v 4.2.5) with all servers getting the same error:

Error collecting performance data: NT_STATUS_IO_TIMEOUT

In zenwinperf's log, no more useful info (real IP removed on purpose):
 ERROR zen.CollectorCmdBase: Unable to scan device nnn.nnn.nnn.nnn: NT_STATUS_IO_TIMEOUT

I dig through all the web and didn't find any clue yet to get WMI monitoring back.
Any help would be greatly welcome!

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infra structure
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Subject: RE: WMI and SMBv1
Author: infra structure
Posted: 2017-08-17 05:03

We found a solution:  The problem came from the "WMI Windows Monitor zenpack". Using the "Microsoft Windows" zenpack instead solved our problem.

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infra structure
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