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MinMaxThreshold not creating events

Subject: MinMaxThreshold not creating events
Author: [Not Specified]
Posted: 2015-08-21 01:40

Hi all,

I have a few thresholds defined for some SQL queries.
Some of them work, eg. events are being created when values returned by the queries are outside the threshold.

But some of them don't. The problem is not with transforms or zEventAction - the events simply aren't being generated.

The devices are in "Production" state, some of them have locally definied copies of the monitoring template, some use the global template.

I can't spot any difference between configuration of the working and non-working ones.
Also, on some devices some of the thresholds generate event and some do not.

I enabled debug mode on few logs but didn't find anything relevant.

Any tips on what else to check

Thanks,
R.



Subject: What version of Zenoss are
Author: Andrew Kirch
Posted: 2015-08-24 13:53

What version of Zenoss are you using What Zenpack is relevant to the devices you're wanting the events from

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: Hi Trelane,
Author: [Not Specified]
Posted: 2015-08-24 22:59

Hi Trelane,

We're using Zenoss 4.2.4.

One of the devices in question has the below modeler plugins selected:
zenoss.snmp.NewDeviceMap
zenoss.snmp.DeviceMap
HPDeviceMap
zenoss.snmp.InterfaceMap
zenoss.snmp.RouteMap
zenoss.snmp.IpServiceMap
zenoss.snmp.HRFileSystemMap
zenoss.snmp.HRSWRunMap
zenoss.snmp.CpuMap
HPCPUMap

Thanks,
R.



Subject: We have two collectors,
Author: [Not Specified]
Posted: 2015-08-26 04:42

We have two collectors, tracked the issue down to one of them, don't know yet what's the problem with it though.



Subject: please update to 4.2.5 and
Author: Andrew Kirch
Posted: 2015-08-26 15:29

please update to 4.2.5 and the latest ZUP. Let me know if the issue continues. For more information on patching with ZenUp, please consult the ZenUp article on wiki.zenoss.org.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



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