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2015-07-31 11:01:19,368 DEBUG zen.queuepublisher: About to publish this event to the raw event queue:uuid: "61ba6432-379d-11e5-bfd1-001e0b8d9474"
created_time: 1438358479366
fingerprint: "zenhub|User-supplied Python expression ((here.speed or 1e9) / 8 * .75) for maximum value caused error: [\'ifInOctets_ifInOctets\', \'ifOutOctets_ifOutOctets\']"
event_class: "/Status/Update"
actor {
element_type_id: DEVICE
element_identifier: ""
element_sub_type_id: COMPONENT
element_sub_identifier: "zenhub"
}
summary: "User-supplied Python expression ((here.speed or 1e9) / 8 * .75) for maximum value caused error: [\'ifInOctets_ifInOctets\', \'ifOutOctets_ifOutOctets\']"
message: "The threshold high utilization in template /zport/dmd/Devices/rrdTemplates/ethernetCsmacd has caused an exception."
severity: SEVERITY_WARNING
event_key: ""
details {
name: "template"
value: "/zport/dmd/Devices/rrdTemplates/ethernetCsmacd"
}
details {
name: "threshold"
value: "high utilization"
}
first_seen_time: 1438358479366
, with this routing key: zenoss.zenevent.status.update

But the weird thing is that the expression specified: "((here.speed or 1e9) / 8 * .75)" does not exist in the template ethernetCsmacd. In the template the expression looks like: (here.speed or 1e9) / 8 * .75, without the extra parenthesis... I've even cracked open zendmd, looking at every threshold, and there is none with that format. Where could it be hiding, and how do I get rid of it I have restarted zenoss...

Subject:	Modified template and still error
Author:	Paul Manno
Posted:	2015-07-31 12:41

So, I modified the template formula to be like this:

getattr(here, "speed", 1e9) / 8 * 75

And it's still causing an exception. I see the new formula in the event, so I know the change happened... I don't understand how it could be throwing an exeption though, unless it's an overflow on an integer or something...

Subject:	what version of Zenoss are
Author:	Andrew Kirch
Posted:	2015-08-03 09:16

what version of Zenoss are you running and have you applied the latest ZenUp patch

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard

Subject:	Zenoss Zenoss 4.2.5
Author:	Paul Manno
Posted:	2015-08-03 10:32

Zenoss Zenoss 4.2.5
OS Linux (x86_64) 2.6.18 (Linux 2.6.18-348.12.1.el5 #1 SMP Wed Jul 10 05:28:41 EDT 2013 x86_64)
Zope Zope 2.13.13
Python Python 2.7.2
Database MySQL 5.5.44 (5.5.44)
RRD RRDtool 1.4.7
Twisted Twisted 11.0.0
RabbitMQ RabbitMQ 2.8.6
Erlang Erlang 5.6.5
NetSnmp NetSnmp 5.3.2
PyNetSnmp PyNetSnmp 0.30.7

Haven't applied the latest ZenUp patch. Doing that now. I'll let you know if that fixes the issue.

Thanks,
Paul

Subject:	Well, latest ZenUp applied
Author:	Paul Manno
Posted:	2015-08-04 16:13

Well, latest ZenUp applied and I still have the issue.

zenhub|User-supplied Python expression (here.speed / 8 * .75) for maximum value caused error: ['ifHCInOctets_ifHCInOctets', 'ifHCOutOctets_ifHCOutOctets']

The threshold high utilization in template /zport/dmd/Devices/rrdTemplates/ethernetCsmacd_64 has caused an exception.

template
/zport/dmd/Devices/rrdTemplates/ethernetCsmacd_64

Subject:	I have open a jira with this
Author:	[Not Specified]
Posted:	2016-02-12 03:46

I have open a jira with this problem... I have the same problem with Zenoss 5.0.9...

https://jira.zenoss.com/browse/ZEN-22001

Subject:	Hello Jmorcar, could you fix
Author:	Joan
Posted:	2017-02-13 10:15

Hello Jmorcar, could you fix it I can't seem to access your ticket and I'm on the same situation as you

Subject:	Fixed in 5.2
Author:	John Boyle
Posted:	2017-02-13 10:37

Ticket is closed as it was fixed in v5.2 which is out now.

John Boyle

Zenoss Community Engineer/Manager

jboyle@zenoss.com

Twitter: @BrandFlair

Subject:	RE: The threshold high utilization in template ethernetCsmacd has caused an exception
Author:	Donatas
Posted:	2019-03-26 05:54

Hello,

I have just installed Zenoss Core 6.1.2 version and got the same error. "User-supplied Python expression ((here.speed or 1e9) / 8 * .75) for maximum value caused error: ['ifInOctets_ifInOctets', 'ifOutOctets_ifOutOctets']" for different switches. It had to be fixed in v5.2, or is it a new problem?

Donatas

The threshold high utilization in template ethernetCsmacd has caused an exceptio ...