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Customer is getting locked out because his account is somewhere in Zenoss config ...

Subject: Customer is getting locked out because his account is somewhere in Zenoss config, can't find it
Author: [Not Specified]
Posted: 2016-07-25 15:55

I have a customer that was troublshooting his Zenoss install. A while ago it appears he made a chance somewhere in the config where his password is wrong and when Zenoss is running his account gets locked out. I have looked all over in the config and can't find it.

I verified that nothing was in a local server template by going toDevice Classes root at Infrastructure/Devices, then Details, then Overriden Objects, and on the zProperty select box, selectzWinUser and looked for his user ID anywhere and couldn't find it.

Any ideas would be greatly appreciated.

Thanks!

Joe



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