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Device list not rendering/displaying

Subject: Device list not rendering/displaying
Author: [Not Specified]
Posted: 2014-11-10 16:02

I recently migrated Zenoss 4.2.5 from a Ubuntu 12 to an Ubuntu 14 server. I did a clean install of Zenoss and restored from backup. Everything seems to work except the infrastructure page.

The device list on the infrastructure page does not display. There is one row (of editable text fields) The last cell with anything in it is 'Production State' with a drop down list, and Events has nothing in the cell.'NO RESULTS' is printed at the bottom of the page.

Yet, all of my devices are in there, as I can access them through the alerts page, and alerts about the devices are getting emailed out. I even added another device and modeled it successfully. I can only access that device through the alerts page.

Any thoughts, or additional information I can add



Subject: Hi,
Author: Andrew Kirch
Posted: 2014-11-11 13:33

Hi,

I'd suggest looking at Z2.log for further information, and installing/running zenoss.toolbox from github. As well zencatalogscan. I'm guessing that there's a database integrity issue here that should be fairly easy to solve.

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



Subject: It sounds like your upgrade
Author: Andrew Kirch
Posted: 2014-11-18 09:27

It sounds like your upgrade went sideways, uninstall/reinstall those packs to the version it's looking for, then upgrade them. likely those packs can be found in a 4.2.4 rpm

Andrew Kirch

akirch@gvit.com

Need Zenoss support, consulting or custom development Look no further. Email or PM me!

Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard



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