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Zope Administration Issues

Subject: Zope Administration Issues
Author: [Not Specified]
Posted: 2016-06-10 13:55

I am currently trying to set up LDAP on a 5.1.2 core system (via the guide locaed on http://wiki.zenoss.org/Enabling_LDAP_Authentication_in_Zenoss_Core_5), but I am having numerous issues when inhttps://zenoss5.my-host.net/zport/manage, logged in as admin.

1. Clicking on acl_users -> roleManager brings me to the Zenoss corelogin prompt. No credentials I enter into this screen lets me log back in (even admin). This always results in "Your session has expired oryou have entered anincorrect username orpassword." This prohibits me from adding the ZenNone role.

2. Clicking on the "Groups" tab(acl_users -> AD -> acl_users (AD) -> Groups tab) to configre role mapping always ends with the following 'Zenoss error has occured':

Type:
Value:

Traceback (most recent call last): File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/Publish.py", line 126, in publish request, bind=1) File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/mapply.py", line 77, in mapply if debug is not None: return debug(object,args,context) File "/opt/zenoss/lib/python2.7/site-packages/ZPublisher/Publish.py", line 46, in call_object result=apply(object,args) # Type s to step into published object. File "/opt/zenoss/lib/python2.7/site-packages/Shared/DC/Scripts/Bindings.py", line 322, in __call__ return self._bindAndExec(args, kw, None) File "/opt/zenoss/lib/python2.7/site-packages/Shared/DC/Scripts/Bindings.py", line 359, in _bindAndExec return self._exec(bound_data, args, kw) File "/opt/zenoss/lib/python2.7/site-packages/App/special_dtml.py", line 185, in _exec try: result = render_blocks(self._v_blocks, ns) File "/opt/zenoss/lib/python2.7/site-packages/DocumentTemplate/DT_In.py", line 707, in renderwob try: append(render(section, md)) File "/opt/zenoss/lib/python2.7/site-packages/DocumentTemplate/DT_Util.py", line 210, in eval return eval(code, d) File "", line 1, in  File "/opt/zenoss/lib/python2.7/site-packages/Products.LDAPUserFolder-2.27-py2.7.egg/Products/LDAPUserFolder/LDAPUserFolder.py", line 1291, in getGroupType , attrs=['objectClass'] File "/opt/zenoss/lib/python2.7/site-packages/Products.LDAPUserFolder-2.27-py2.7.egg/Products/LDAPUserFolder/LDAPDelegate.py", line 363, in search base = self._clean_dn(base) File "/opt/zenoss/lib/python2.7/site-packages/Products.LDAPUserFolder-2.27-py2.7.egg/Products/LDAPUserFolder/LDAPDelegate.py", line 631, in _clean_dn elems = [self._clean_rdn(x) for x in self.explode_dn(dn)] File "/opt/zenoss/lib/python2.7/site-packages/Products.LDAPUserFolder-2.27-py2.7.egg/Products/LDAPUserFolder/LDAPDelegate.py", line 638, in explode_dn return ldap.explode_dn(dn, notypes) File "/opt/zenoss/lib/python2.7/site-packages/ldap/dn.py", line 79, in explode_dn dn_decomp = str2dn(dn,flags) File "/opt/zenoss/lib/python2.7/site-packages/ldap/dn.py", line 53, in str2dn return ldap.functions._ldap_function_call(None,_ldap.str2dn,dn,flags) File "/opt/zenoss/lib/python2.7/site-packages/ldap/functions.py", line 63, in _ldap_function_call result = func(*args,**kwargs) DECODING_ERROR

Everything else seems to be working fine, other than these 2 functions, as I've described above.

Anyone seen this before or have any suggestions Thanks



Subject: So I figured out the 2nd
Author: [Not Specified]
Posted: 2016-06-10 14:23

So I figured out the 2nd issue. I had a specifcLDAP group set under 'Groups Base DN' on the configure tab, so once I removed that to just have the broader OU, I was able to go into the Groups tab and map the specific OU I had tried to set within the Configure tab.

I am still not able to access the acl_users Role Manager, however.



Subject: Same issue with 5.1.3
Author: [Not Specified]
Posted: 2016-06-21 12:42

Hello,

I'm facing the exact same issue since i migrated from Zenoss Core 5.0x.

- Clicking the acl_users/rolemanager brings me to the login page. But login fails however i'm using 'admin' or any other locally created user with "Manager & ZenManager" roles.

Please help !



Subject: Same issue with 5.1.7
Author: Caoibhin Nealon
Posted: 2016-10-04 07:34

Exact same a Fjudith....

Using admin account, and also tried another user with all privilages.

Just redirects me to the login page.



Subject: Able to create zennon user
Author: [Not Specified]
Posted: 2016-10-09 11:22

Hey guys,

I was also stuck at the same admin accout issue. I was able to create the zennon user by going toacl_users -> cookieAuthHelper -> Security tab

hope this helps

right now im getting aldap.SERVER_DOWN error when i try to add the ldap pluggin



Subject: I have just opened a Zenoss
Author: Jane Curry
Posted: 2016-10-11 16:08

I have just opened a Zenoss JIRA ticket for this -https://jira.zenoss.com/browse/ZEN-25539

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Zope Administration Issues
Author: Don Frye
Posted: 2016-12-02 13:50

Hi,

Has there been a resolution to this issue I tried to access the jira and get that it's can't be viewed.

Thanks



Subject: Zope Administration Issues
Author: Don Frye
Posted: 2016-12-02 13:52

HI,

Has there been a resolution to this issue I tried to access the jira and get that itcan't be viewed.

Thanks



Subject: Nope - it hasn't been
Author: Jane Curry
Posted: 2016-12-06 04:19

Nope - it hasn't been resolved; but it HAS been reopened -https://jira.zenoss.com/browse/ZEN-25539 - as Sev 1.

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Hi Jane,
Author: [Not Specified]
Posted: 2016-12-06 13:01

Hi Jane,

Can you make the jira ticket external if you have the permissions. We folks can't see what's in that ticket.

Thanks,

Kr!



Subject: This problem has been updated
Author: Jane Curry
Posted: 2016-12-07 03:26

This problem has been updated and changed to a new ticket number which I suggest you "watch"

https://jira.zenoss.com/browse/ZEN-24700

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Haha. Thank you jane. Saw it
Author: [Not Specified]
Posted: 2016-12-07 10:41

Haha. Thank you jane. Saw it



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