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| Subject: | Graphs are Totally Broken on Administered Devices only |
| Author: | [Not Specified] |
| Posted: | 2015-09-30 22:19 |
All,
on Zenoss v.4.2.5 I am following this guide : https://support.zenoss.com/hc/en-us/articles/202932305-How-To-Use-Admini...
to restrict access on specific devices for a user.
The guide works well (meaning that the access is indeed restricted) except that the graphs are not shown at all. With that I don't mean that there are no data in the graphs. I mean that the graph itself is not appearing at all, not even the axis, the labels etc. but instead a broken image icon like this: http://blog.adriansandu.com/wp-content/uploads/2012/08/firefox-broken.png
Is this the expected behavior for a user when administered devices is enabled or am I missing something
Searching around I have come across this old (2011!!!) thread : http://comments.gmane.org/gmane.comp.monitoring.zenoss.user/42860
from which the proposed solution is to disable security.declareProtected statements in $ZENHOME/Products/ZenRRD/RenderServer.py
This seems to be working even today but I would like to make sure that this is the best way of doing it and that security is not compromised by doing it.
Looking forward for your comments!!!
All the best,
G.
| Subject: | Would you mind pasting pretty |
| Author: | Andrew Kirch |
| Posted: | 2015-10-01 09:47 |
Would you mind pasting pretty much what you have up there as a bug http://jira.zenoss.com and reply with the bug number I would assume it's still correct but I want to make sure Engineering is aware of the issue.
Andrew Kirch
akirch@gvit.com
Need Zenoss support, consulting or custom development Look no further. Email or PM me!
Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard
| Subject: | Done!! |
| Author: | [Not Specified] |
| Posted: | 2015-10-01 10:38 |
Done!!
https://jira.zenoss.com/browse/ZEN-20181
Hopefully I 've done it correctly :-)
Regards,
G.
| Subject: | I have also witnessed another |
| Author: | [Not Specified] |
| Posted: | 2015-10-05 06:26 |
I have also witnessed another issue while using administered devices....
The user with the "administered privileges" without any reason while using the system is signed out.
No matter how hard he tries he always gets the error:
Your session has expired,
or the entered password, or
the username is incorrect.
I 've double and triple check the username/password and it just doesn't work. After some time is able to login again.
Any hints on where to look for the user login
Regards,
G.
| Subject: | you might check "Inspect |
| Author: | Andrew Kirch |
| Posted: | 2015-10-08 13:05 |
you might check "Inspect Element" in Chrome or "Firebug" in firefox to see if there's some error it's catching causing the logout. You might also try a different browser to confirm its not an interop issue.
Andrew Kirch
akirch@gvit.com
Need Zenoss support, consulting or custom development Look no further. Email or PM me!
Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard
| Subject: | Can this be due to a session |
| Author: | [Not Specified] |
| Posted: | 2015-10-09 12:51 |
Can this be due to a session timeout parameter Where can I set the timeout for every session
G.
| Subject: | From Advanced menu, if you |
| Author: | Andrew Kirch |
| Posted: | 2015-10-09 13:03 |
From Advanced menu, if you don't want GUI session to log you out, swap default from Session-based Authentication to Cookie-based Aithentication. Enterprise customers with multiple ZOPEs probably should not go back to Cookie-based. Need to logout and log back in before it takes effect.
Andrew Kirch
akirch@gvit.com
Need Zenoss support, consulting or custom development Look no further. Email or PM me!
Ready for Distributed Topology (collectors) for Zenoss 5 Coming May 1st from GoVanguard
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