Zenoss ZenTech Community

Zenoss functions just fine, including using LDAP for authentication. I need to change the hostname that I use for LDAP. I logged in to the ZMI, acl_users, ldap, contents, click my ldap server, ldap server tab, add server. When I hit submit all of Zope becomes unresponsive. None of the zenoss processes die, but Zope won't respond to anything. If I click on anything or request any pages it results in the browser endlessly loading. I have to restart Zenoss to make Zope function again.

I have checked event.log, since that's what LDAP errors usually go, and there is no relevant error. The last log entry is "Zope Ready to handle requests". This is reproducable on demand.

Does anyone know how I can fix this, or at least get a useful log entry Thanks in advance.

Subject:	I'd look at Z2.log, which
Author:	Andrew Kirch
Posted:	2014-10-02 15:35

I'd look at Z2.log, which stores Zope events.

Andrew Kirch

akirch@gvit.com

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Subject:	Fixed, sort of
Author:	[Not Specified]
Posted:	2014-10-02 15:59

Z2.log shows the expected POST request to acl_users/manage_addServer, but doesn't show any interesting errors.

Someone in #zope gave me a tip that ended up working. I needed to log in to the ZMI as a non-LDAP based admin, then attempt to add the LDAP server. I did that, using the "admin" account that is locally defined by Zope. This still caused Zope to hang after I hit submit to add the new server, but upon restarting Zope the new server was present.

So this is fine now. Thanks.

Subject:	Zope becomes unresponsive
Author:	[Not Specified]
Posted:	2014-10-02 15:10