| Subject: |
RE: Zenoss server not showing device inventory : |
| Author: |
Benoit Wattiez |
| Posted: |
2019-10-29 11:40 |
Hello,
Can't anyone help me? :(
Thanks
Benoit
------------------------------
Benoit Wattiez
CHUPMB
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| Subject: |
RE: Zenoss server not showing device inventory : |
| Author: |
Jane Curry |
| Posted: |
2019-10-30 05:19 |
Hmmm . What does your Event Console look like? Can you open it? Is it being updated as you would expect?
I think you are correct in suspecting a problem with the events database, based on that error message, and you have already taken the first step I would suggest which is to clear the indexes.
Have you tried looking at zeneventserver.log - that's the daemon that inserts events into the zenoss_zep events database and also drives the process to generate notifications (which it sounds like are still working???).
How big is your zenoss_zep database? With Zenoss 4.2.3, there may have been later updates that improved the use of the mysql database. How long do you keep archived events - and do you need to keep them that long? If you have a huge zenoss_zep database there certainly used to be forum appends around to help reduce its size and its indexes - but it will probably take a long time; the zenoss-provided utilities for database pruning were very inefficient so much better to work directly with mysql.
Cheers,
Jane
------------------------------
Jane Curry
Skills 1st United Kingdom
jane.curry@skills-1st.co.uk
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| Subject: |
RE: Zenoss server not showing device inventory : |
| Author: |
Benoit Wattiez |
| Posted: |
2019-10-30 10:36 |
Hello,Thank you for your answer. The dashboard displays the devices correctly but it disappears from time to time (I get this: see zenoss_issue.PNG).Indeed, I have already deleted the indexes but that hasn't changed anything. For the "zeneventserver.log", I don't see much of an error (and nothing with index), except this: 2019-10-30T14:26:27.572[qtp1133736492-3021 - http://localhost:8084/zeneventserver/api/1.0/events/tag_severities] ERROR org.jboss.resteasy.core.SynchronousDispatcher - Failed executing POST /1.0/events/tag_severitiesorg.jboss.resteasy.spi.WriterException: org.eclipse.jetty.io.EofException
I don't know if it's important.
I added the file zeneventserver.log as an attachment. I don't know if you have time to take a look around?
- The events are well recorded in the logs. - The services are well started (see: zenoss_issue_Deamons.PNG).- About the size of the database, I don't know if it's correct (see zenoss_issue_size.PNG).- I don't know how long we keep the events. Where can I look at this parameter? (the discs are not full).
What do you advise me to do to improve the situation? Perform a zenoss update? best regards,Benoit.------------------------------
Benoit Wattiez
CHUPMB
------------------------------
Attachments:
zeneventserver.txt
