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Monitoring loss on Ethernet SNMP thermometer

Subject: Monitoring loss on Ethernet SNMP thermometer
Author: Benoit Wattiez
Posted: 2018-07-09 04:22

​Hi all,

I have a monitoring problem. My Ethernet SNMP thermometer monitoring is down after 2 min of activity (cf : ser-m2q-temp.PNG).
But, a continuous ping on the thermometer and he goes back up.
Its very weird.
Anybody got an idea?

Thanks a lot.

Benoit.

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Benoit Wattiez
CHUPMB
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Attachments:

ser-m2q-temp.png



Subject: RE: Monitoring loss on Ethernet SNMP thermometer
Author: Jay Stanley
Posted: 2018-07-09 08:38

Most likely firewall. I ran into something similar once, where if you did a ping from command line or Commands it would work fine. But the daemon would show the device as down.

It came down to Zenoss sending too many pings too quickly and the firewall's IPS would kick in.

Does ping from Commands work? When you ping test from command line, do you use ping or nmap? (Zenoss uses nmap by default)

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jstanley
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Subject: RE: Monitoring loss on Ethernet SNMP thermometer
Author: Benoit Wattiez
Posted: 2018-07-09 09:48

​Hi,

Thank you very much for your quick reply.
The problem is : We don't have an internal firewall (just for external traffic).
Or maybe my thermometer has an firewall? I don't think so.
In addition, there is no blockage at my switches.

Regards,

Benoit.

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Benoit Wattiez
CHUPMB
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Subject: RE: Monitoring loss on Ethernet SNMP thermometer
Author: Jay Stanley
Posted: 2018-07-09 10:25

Both devices are on the same subnet then? I would start doing tcpdump's then. from there you can verify if Zenoss is getting a ping back or not.

If it is not, then you need to look at the device or network.

If it is, then we can look at zenping.

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jstanley
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