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ZenPack install error on Zenoss5.1\Centos7

Subject: ZenPack install error on Zenoss5.1\Centos7
Author: [Not Specified]
Posted: 2016-10-26 15:40

Hello,

I keep getting a 'Container not committed.' error when running:

serviced service run zope zenpack-manager install ZenPacks.zenoss.ZenossVirtualHostMonitor-2.4.0-py2.7.egg

Can anyone point me in the right direction, please

Thanks! -K



Subject: What version of Zenoss 5 are
Author: Jane Curry
Posted: 2016-10-27 06:50

What version of Zenoss 5 are you on The zenpack-manager command was not in 5.0.x; it was intoduced with 5.1.

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Zenoss SW Component Versions
Author: [Not Specified]
Posted: 2016-10-27 08:46

Hi Jane. Please see below and thank you for responding! :):)

Zenoss Zenoss 5.1.8
OS Linux (x86_64) 3.10.0 (Linux 3ebcf2c6871b 3.10.0-327.36.3.el7.x86_64 #1 SMP Mon Oct 24 16:09:20 UTC 2016 x86_64)
Zope Zope 2.13.13
Python Python 2.7.5
Database MySQL 5.5.44 (5.5.44-MariaDB)
Twisted Twisted 16.1.1
RabbitMQ RabbitMQ 3.3.5
Erlang Erlang 5.10.4
NetSnmp NetSnmp 5.7.2
Control Center ControlCenter 1.1.3


Subject: With the eagle eyes of John
Author: Jane Curry
Posted: 2016-10-27 13:47

With the eagle eyes of John Landells (on the IRC forum), he points out that your Zenoss is the latest at 5.1.8 but your Control Center is old at 1.1.3. I believe they shipped CC 1.1.9 with Zenoss 5.1.8.

This might be a red herring but I think worth updating your Control Center.

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Also, can you provide the
Author: Jay Stanley
Posted: 2016-10-27 13:58

Also, can you provide the full output to the error



Subject: Can't post
Author: [Not Specified]
Posted: 2016-10-28 15:19

I upgraded to CC 1.1.9 but am still getting the error. I tried copying and pasting error, but it says Itriggeredthe spam filter so I sent report that I'm being blocked. The last line on error is:

AttributeError: 'ZenPack' object has no attribute '_of_'

Command returned non-zero exit code 3. Container not committed.



Subject: That is a problem with the
Author: Jane Curry
Posted: 2016-10-29 10:22

That is a problem with the ZenPack itself. Perhaps you could paste the output to pastebin or some similar site

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



Subject: Output
Author: [Not Specified]
Posted: 2016-11-01 08:38

Good morning.

Here is the output: http://pastebin.com/X8qh8jrr

Thank you!

K



Subject: That looks like you already
Author: Jane Curry
Posted: 2016-11-02 06:22

That looks like you already have a half-installed both DellMonitor and ZenossVirtualHostMonitor ZenPack.

What does:

serviced service run zope zenpack list

give you Are there any broken zenpacks If so, I would try and remove them - may or may not work.

I would also get the Zenoss toolbox tools and run those - they have a good chance of fixing broken ZenPacks.https://support.zenoss.com/hc/en-us/articles/203117595-How-To-Install-And-Use-the-zenoss-toolbox

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



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