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Newbie Help

Subject: Newbie Help
Author: [Not Specified]
Posted: 2016-09-23 22:28

Not sure if this is the correct forum to post this in. I am stuck on probably something simple I am doing wrong. Zenoss 4.2.5 is setup, device discovery done but all it shows is all my devices but with the windows pc's...it shows nothing. Not even the computer name. Just the IP only. The switches on my network show up correctly with the switch name and I am able to see the eth ports on the switch. Printers, for example, show up with the mfg name so I know it's a printer. But the pc's contain no information at all. Any ideas Thank you!



Subject: EDIT>>next post
Author: [Not Specified]
Posted: 2016-09-25 15:58

EDIT>>next post



Subject: I found out something strange
Author: [Not Specified]
Posted: 2016-09-25 17:36

I found out something strange also. All PCS have the device name as IP in the discovery list. Say, for example I know pc name of IP 10.0.164.22 is IT01. It is in the discovered hardware list. If I try to add a pc by name manually, IT01, Zenoss responds with device already in the list!! So Zenoss knows pc 10.0.164.22 is IT01 but it shows the name of that PCas the IP. No other info on it except a device at that IP...strange...... Anybody have any ideas



Subject: Well.........
Author: [Not Specified]
Posted: 2016-09-26 21:03

Well.........

Anybody have any input..

If you do a device discovery on your network that has static IP's, what does it show under the Device column IP or actual device name

I even went from v 4.2.5 to 5.1.7 current today with the same issue hoping it would resolve. I just can't seem to get any information from the PCs on our network. Not even the device name.......

Anybody
Thanks



Subject: Are your Windows devices in
Author: Jane Curry
Posted: 2016-10-11 14:50

Are your Windows devices in your DNS That's what Zenoss uses to translate IP addresses to names - and it will translate them to names if it can.

Cheers,

Jane

Email: jane.curry@skills-1st.co.uk    Web: https://www.skills-1st.co.uk



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